Forum Discussion

ready_player_5's avatar
ready_player_5
3 years ago

Why do i always have to accept user agreement everytime i log into apex on Xbox

It keeps clearing my settings and its very frustrating to have to remember everything when ever I want to log in. It started when the next gen update came out and hasn't stopped since despite changin...
ready_player_5's avatar
ready_player_5
3 years ago
@EA_Aljo It just happened as I tried to log in for the first time today. I went to my EA profile and saw no user agreement prompt. As for deleting the saves its asking to delete for just the console or everywhere?
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
3 years ago

@ready_player_5 

Just the console. Try that and let me know what happens.

  • ready_player_5's avatar
    ready_player_5
    3 years ago
    @EA_Aljo still asked to accept the agreement, tried both console and everywhere, I've gone ahead and accepted but its only a matter of time before it happens again.
    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      3 years ago

      @ready_player_5 

      Thanks for trying that. Next, delete your gamertag off your console and download it again. Let me know if that makes a difference or not.

      • ready_player_5's avatar
        ready_player_5
        3 years ago
        @EA_Aljo like deleting the profile from the Xbox? Thats one of the things I tried as I thought it may have been an issue with my account not syncing the saves with the cloud, sad to report that it unfortunately did not work.

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