Why do i always have to accept user agreement everytime i log into apex on Xbox

@ready_player_5 

Can you try switching to a different network? If you can create a mobile hotspot, switch to that just long enough to accept the agreement. You could try playing a game as well to be sure. If that doesn't help, do you have another device you can try playing on to accept the agreement there?

@EA_Aljo I do tend to switch networks but never when this happens, I'll try it out if or most likely when it happens again and no I don't have any other device? Its on my Xbox this is happening are you suggesting a different console?

@ready_player_5 

Yes. Another console is what I mean. Let me know what happens with trying another network. Thanks!

@EA_Aljo It happened again and switched networks like you said, unfortunately I was still forced to accept the user agreement before I could get in. I'm starting to wonder if this isn't an xbox issue because I've noticed that it tends to be more likely to occur when I boot up the game and get a message saying 'lost connection to the xbox network '

@ready_player_5 

You will always disconnect when turning off your console. The connection is severed when that happens. You can try removing the game from Quick Resume to see if that helps. Otherwise, I'm out of ideas for this. It would be good to try messaging @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They may have some other ideas for this.