Forum Discussion

7 years ago

WINDOWS 10 r5apex.exe - APPLICATION ERROR

so I'm getting this error after EasyAntiCheat finished loading, tried to repair EasyAntiCheat with its setup and then I restart my pc hoping it will fix the problem.. aaaaaaand I'm still here waitin...

DxDiag.txt63 KB

iconicghost720

6 years ago

hey yeah, so I redownloaded origin and apex legends after having to fix a prior error and so i fixed it and all the re-downloading was fine but as soon as i finish doing the EAC it come up with the application error even tho my pc has the specs to run it quite well and I’ve tried repairing through origin, repairing EAC through the setup folder and i just don’t know what to do now.i have windows 10, a gtx 1060 and 20 GB of ram so im just really frustrated right now.

EA_Kent

Community Manager

6 years ago

Hey @iconicghost720.

In some cases the EAC errors can happen because of missing or corrupted system files. When you've got a chance I'd recommend running the Windows System File Checker to see if that helps at all.

You can find more details on how to run the File Checker over at the Microsoft Support website. Let me know if that helps when you've got the chance.

/Kent

EA_Kent
Community Manager
6 years ago
@iconicghost720

Were you able to try running the System File Checker? Are you still running into the same EAC errors?

/Kent
- iconicghost720
  6 years ago
  yes i am sadly still running into the same application error
  - EA_Kent
    Community Manager
    6 years ago
    I wonder if there might be something else running on your PC that could be interfering with EAC. When you have a chance can you try setting up a Clean Boot on your PC to see if that helps at all? That might help us get around it.
    
    For more info on how to set one up check out the EA Help website. Let me know how that goes when you can.
    
    /Kent