It's most likely because your PSN/XBox account is linked to a different EA account. I'm having the same problem and have already been in multiple sessions with tech support.
I also have the same problem, but what I think is that our gamertag isn’t connected to our EA account. EA doesn’t give us an easy way of doing this, so we have to try and find a game that isn't Apex Legends and sign in to a game that EA provides online to. I’m not sure if it works, but I’m giving it a shot.
Let us know how this works. I'm on hold waiting got an admin to link mine.
I have no way to login to origin via my PlayStation and this is obnoxious.
Did It work?
No one in support will answer me. I've been on hold for hours.
Community Manager
