Won’t give me twitch prime loot for Apex Legends

For everyone still having this issue of not getting the loot, i was trying today aswell to get the new apex loot off twitch. Nothing showed up in game that i received it and twitch said i claimed it. after a bit of fiddling around (unlinking profile etc) i found the loot, it however didnt give me a pop up saying i got it. i just found it unlocked in my loadout and legends tabs. just double check there to see if you havent already got it unlocked. 

EDIT: Its rare items.