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nuk3r64's avatar
nuk3r64
5 years ago
Solved

Won’t let me unlink xbox account from my other ea account

hello recently i tried to activate twitch prime it wouldn’t let me as i had already had my account linked to another twitch prime account this wasn’t a problem and i tried to switch my xbox account to another ea account to try claim the rewards.

This didn’t work now i have my xbox account linked to another ea account now all of my apex legends stuff isn’t accessible it says i can unlink it on the 15th of december is there anyway i can unlink it earlier i really want to play apex but don’t want to start again and i don’t exactly want to wait six months 

this is my main account with all my apex legends items on which my xbox account isn’t linked to, my xbox account is called “Unbroken Death” and the other ea account is is linked to is called “unbrokendeaths” is there anyway anyone can help with linking my xbox account back to this ea account before the 15th of december thanks in advance 

6 Replies

  • nuk3r64's avatar
    nuk3r64
    5 years ago

    really? you’re not able to do anything at all if i play apex and then link it back in december will i keep everything i’ve earned in that time or will that all disappear?

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    5 years ago
    @nuk3r64
    Any progress you make in the meantime would be tracked on the EA Account currently linked, so it would not carry over to a separate EA Account if that's changed again later.

    That's all saved on the EA Account which is why you're unable to access your items after switching accounts, so any progress you make in the meantime would be tied to that new account as well I'm afraid.
  • nuk3r64's avatar
    nuk3r64
    5 years ago

    no what i meant is my xbox account unbrokendeath is still tier 59 and the same level if i say get tier 110 this season and the next season will i keep everything i earned in the time when i link it back 

    if i gain 50 levels for example will that be kept when i link my xbox account back in december or is there just no point in playing at all until december 

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @nuk3r64
    As you earn rewards, those are tracked and saved on the EA Account where you've linked your Xbox account.

    Anything you unlock while linked to this current EA Account will not transfer if you unlink and re-link your Xbox account back to the original EA Account. That would stay on the EA Account where it is first unlocked.

  • nuk3r64's avatar
    nuk3r64
    5 years ago

    that’s unfortunate thanks for clarifying everything everything unfortunate i can’t play the game for a while thanks for the help 

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