Forum Discussion

Newcomer

14 hours ago

Solved

Wrongfully Banned

Today i was banned for nothing at all! so i go into the penalty too see what it was and its telling me GAMEPLAY ENHANCEMENTS please fix and lift this ban. you can pull up yesterdays stream and etc

EA_mplsnow
13 hours ago
Hey Keneticc_TTV,

If you feel that an action was placed on your account incorrectly, please follow these steps to create an appeal so our Terms of Service team can take another look. Unfortunately, we don't have the right tools or records to support appeals here on the forums.

Once you create that appeal, please keep an eye on your case history page, and the ToS team will reach back out when their review is complete. Thanks!

EA_mplsnow

Community Manager

13 hours ago

Hey Keneticc_TTV,

If you feel that an action was placed on your account incorrectly, please follow these steps to create an appeal so our Terms of Service team can take another look. Unfortunately, we don't have the right tools or records to support appeals here on the forums.

Once you create that appeal, please keep an eye on your case history page, and the ToS team will reach back out when their review is complete. Thanks!

Keneticc_TTV

Newcomer

13 hours ago

ive done this already!! and been waiting for few hours before i even came to the forms

EA_mplsnow
Community Manager
13 hours ago
Keneticc_TTV Good to hear!

Just to let you know, the Terms of Service team's response time will depend on the number of active cases they're currently investigating. So we really appreciate your patience in the meantime.