Forum Discussion

5 years ago

Xbox One Apex Legends: Packet Loss in public matches.

I’ve been having this problem where it says I’m losing packets when I get on the drop ship. I enter a game and the legend selection screen runs smooth and I have no problems until it shows the drop s...

EA_Kent

Community Manager

5 years ago

Hey @humpbackturtl3.

Can we try out some troubleshooting to see if we can help out with the packet loss you've been seeing?

A good place to start off would be with the basic connectivity steps over at the EA Help website. If you're still running into any trouble after that please check out the Xbox-specific steps as well. Let me know how that goes for you once you've had a chance to give it a shot.

Thanks!

/Kent