https://help.ea.com/en/apex-legends/apex-legends/
^If you scroll down the bottom and hit contact us, you can have a worthless conversation with someone who tells you it's a "known issue", but you at least get a ticket number and this issue is recorded somewhere more formally than this message board - I'd encourage y'all to do this too, and just spam them on social media about fixing this - the more people they know the issue is affecting, the more likely they are to fix it soon.
Also, I switched from my xbox series x to my xbox one today, and went from having a stutter every 10 seconds to every 5-10 minutes - it was actually playable. Incredibly stupid that I have to do this, but it seems like the closest thing to a solution right now.
Okay now I am truly confused - so my saving grace with my xbox series x has been that I can play the new assassin's creed without any issues at least! Then today, after spending an hour or so server jumping to try to make apex playable - I now have THE SAME ISSUE on Assassin's Creed! Even after a hard reset and everything. It's not even an online game! I'm wondering if this is possibly an xbox series x issue and not an apex issue? Is everyone having this issue playing on an xbox series x?
@RyanDCHS okay so first of all, I love the enthusiasm. It's refreshing to see another human being that wants to change something and take action and bring real change. I'll probably complain about it once a day formally through the contact us medium while waiting for the game to finish "connecting to lobby" after I select leave game but that's a different story. Anyways. I've noticed the same issue with my Xbox One S. I'll play Apex for a while, stutter lag and all, and my dashboard will start to look more jittery and clunky and other games won't run as well as they would if I had just clean booted and played that game instead. It could be some sort of cache issue where apex takes up too much space in the cache or something like that. It could be you got a defective xbox and there was a reason my Xbox was 150 dollars when I got it, but hey who knows.
It's working for me!!!!
My xbox series x was overheating. It had a few inches above it before another shelf, seemed like plenty of space, but in desperation, I tilted it sideways to give it plenty of space for the vent - and it worked! I've played a few games with no issues now. @ErectRainbow @McChodeGuy I hope this works for you too!
@RyanDCHSWill give this a go. Thanks for the tip.
EDIT: Unfortunately no luck for me. Same issue ☹️
Damn, I was really rooting for you! Best of luck in finding a solution that works for you.
Community Manager
