Audio dropouts with EVGA Nu Audio Sound Card

Question

I am sporadically getting audio dropouts with my EVGA Nu Audio sound card and I think it has to do with EA Anticheat software. In every match the sound gets cut out for a second and then comes back. This happens several times throughout the match. It is not game breaking in any way but it is slightly annoying.

I believe this is linked to EA Anticheat because it only happens in games that rely on this service (Besides BF2042 I am taking part in the Skate insider preview which uses EA Anticheat too and has the same issues). No other games or activities cause audio dropouts on my PC. So EAAC is the common denominator.

I read in another forum that a similar issue had plagued USB audio interfaces by Focusrite in the past and seemingly the solution was EAAC whitelisting the affected Focusrite devices. Since the EVGA Nu Audio is essentially a USB-DAC as well (even though it is an internal PCIe card, it communicates with the PC via an Asmedia USB interface) I guess a similar solution is needed here.

freizeitgeipel · Answer

Thanks for responding. I am using the latest version of Windows 11 (24H2). Lowering the sample rate and bit-depth (44.1kHz / 16 Bit) does not make a difference, dropouts still occur regularly. While the threads you linked seem to relate to a different kind of audio problem (static noise), I might still try removing the Nahimic portion of the driver.&nbsp; I´ll report back.

oskooi_007 · Answer

I did a quick search and found this post. Have you tried lowering the audio sample rate to 44kHz?

The post also recommends uninstalling the Nahimic software.

https://forums.evga.com/m/tm.aspx?m=3047247&p=1

EVGA_Lee recommends to reinstall the drivers and deselect the Nahimic EQ

https://forums.evga.com/m/tm.aspx?m=3030382&p=1

Do you have Windows 11 or Windows 10?

freizeitgeipel · Answer

I uninstalled everything related to the Nu Audio card and then reinstalled the driver without the Nahimic software but it did not make a difference. Still getting audio dropouts.&nbsp;

freizeitgeipel · Answer

By the way, here is the thread I was talking about. It describes the same issues but with another type of USB DAC.&nbsp;Audio Drop/Corrupted : Focusrite Scarlett | EA Forums - 7038619

freizeitgeipel · Answer

Battlefield 1 is affected too.&nbsp;

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Audio dropouts with EVGA Nu Audio Sound Card

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