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73r0o's avatar
73r0o
Rising Newcomer
5 months ago
Solved

Bought the game on steam but cannot link accounts

Hello there, I’ve bought battlefield 2042 and nfs heat on steam but I cannot play them due to my steam account already being linked to an EA account that I had them delete in the past, I know its deleted because it comes out as 10*****@disabled.ea.com. 

I’ve already opened a case on this and awaiting response, I just thought since a lot of you recommend posting the issue on forums that I should try this as well (sorry for my lack of punctuation and bad english, hope you can at least understand what I’m saying).

  • Hi 73r0o,

    It's good that you've created a case already. We can't really help with account problems on the forums since nobody here can access game accounts for security reasons. 

    What you can try in the meantime, though, is requesting a new password using the email that you've asked them to delete in the past. It might have just been deactivated rather than deleted. However, this may not help much as it might not be the EA account you'd like to use. 

2 Replies

  • Hi 73r0o,

    It's good that you've created a case already. We can't really help with account problems on the forums since nobody here can access game accounts for security reasons. 

    What you can try in the meantime, though, is requesting a new password using the email that you've asked them to delete in the past. It might have just been deactivated rather than deleted. However, this may not help much as it might not be the EA account you'd like to use. 

  • 73r0o's avatar
    73r0o
    Rising Newcomer
    5 months ago

    Thanks for the help! Sadly, my **bleep** doesn’t remember the email of the old account, it doesn’t matter anymore what email I use as long as I have access to it and can play the game, il just have to wait for a response from them

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