Forum Discussion

gaberjr26's avatar
gaberjr26
3 years ago

Game doesn't connect sland sends me back to lobby

I've been having this issue with all EA games and EA games only, where whenever I play with my friends BF 2042 or apex, sometimes the game starts and they go in while I'm stuck in the lobby and can't reconnect and it happens at a regularly basis nowadays so any help ?

technical issues

16 Replies

  • gaberjr26's avatar
    gaberjr26
    3 years ago
    @EA_Illium These are the EA games that I play, i also play fortnite and r6s and ow2 and never faced this issue, only in EA games, I play on a Xbox series X
  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    HI @gaberjr26 @SorrowFoundMe When you have a moment can we try going through the following steps?

    • Quit the game and other running apps from Quick Resume (For Series X|S consoles)
    • Remove any connected device, or additional USB's from the console then restart the Xbox and check
    • Check for updates 
    • Try the steps in our Connection and Advance Connection Guides 
    • Open you're Xbox NAT Type
    • Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  
    • Persistent Storage 
      • Go to settings > Select Device & Connections > Then Blue-Ray 
      • Select Persistent Storage > Clear Persistent Storage 
    • Alternate Mac: 
      • Go to settings > Select General  > Then Network settings 
      • Go to advanced settings > Alternate Mac address > Select clear 
      • Select restart 
  • TheOnlineGam4r's avatar
    TheOnlineGam4r
    Seasoned Hotshot
    2 years ago
    @EA_Illium UR fix do nothing mate.... have this problem since 8 months + there no real fix... YOU EA need to patch this or do something the problem is on your side not US
  • SorrowFoundMe's avatar
    SorrowFoundMe
    2 years ago

    @EA_Illiumhave tried all of those and can confirm it does nothing.

    i'm losing my patience. how could you let this annoying bug stays on since 2021? find the fix and give us update immediately

Featured Places

Recent Discussions