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LoudG_72's avatar
LoudG_72
2 years ago

Game doesnt Load

Product: Battlefield 2042
Platform:Steam-PC
Please specify your platform model. PC
AMD or Nvidia Model Number RTX 4070 Laptop version
Enter RAM memory size in GB 32 GB DDR5
Are you using any software with an overlay? No
Which part of the game is the issue happening in? Game Menu
In which game menu were you when the bug occurred? Load Game Bug
Please select your region Europe
On which server did this happen?
When did this happen? (dd.mm.yy hh:mm) 20/03/2024
Summarize your bug I click on PLAY Battlefield 2042 on Steam. After that the game starts to load and what I assume is the loading screen appears which is almost infinite until it closes and takes me to my EA App game library.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? 1) Open Steam 2) Click on PLAY Battlefield 2042 3) Appears a Infinite load screen 4) The load screen closes and open the EA App game library
What happens when the bug occurs? When i load the game
What should be happening instead? Let the game load and the main menu appear and things like that

‌

I click on PLAY Battlefield 2042 on Steam. After that the game starts to load and what I assume is the loading screen appears which is almost infinite until it closes and takes me to my EA App game library. Its only i could provide. Im ver stress and overwelmed and I dont know how to do i just want to

bug

13 Replies

  • DarthFDG's avatar
    DarthFDG
    Hero+
    2 years ago

    Thanks for posting the DXDIAG reports. It's useful.

    It shows that you may need to disable on-board graphics in BIOS. I'm not sure though, as I've found the Intel Iris Xe to be a bit elusive - some say it cannot be disabled. The point is you have to make sure your 4070 is truly being used.

    The report also shows multiple issues in the Diagnostics section. Look into those. The issue with driver installation seems particularly problematic to me.

  • LoudG_72's avatar
    LoudG_72
    2 years ago
    @DarthFDG So what should i do now? The nvidia drivers are perfectly installed and the cpu driver too
  • DarthFDG's avatar
    DarthFDG
    Hero+
    2 years ago

    Not sure what "CPU driver" you are referring to - chipset maybe?

    You did not say whether you disabled onboard graphics, as I suggested, so that's a start.

    Also, there are multiple issues mentioned in the Diagnostics section of the report. Your resolved all of them?

  • LoudG_72's avatar
    LoudG_72
    2 years ago
    @DarthFDG I mean drivers of Intel and the issues that youre talking about I dont know how to solve it all
  • DarthFDG's avatar
    DarthFDG
    Hero+
    2 years ago

    That's something you will need to decide on your own. I don't know your level of technical competence. Besides, this isn't a PC tech support forum. This forum focuses on getting the game working. Some (possibly all) of the issues showing up in your report are not specific to this game.

  • LoudG_72's avatar
    LoudG_72
    2 years ago

    Hey I was investigating and its nothing from my computer either. I leave in this message the new Dxdiag but its NOTHING from my laptop device it must be something of the game.

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