Hi CzXe7
I'm happy to help you today.
Unfortunately, we cannot lift your ban in the forum. I sincerely hope that EA's support team will be able to resolve this issue.
You can appeal your penalty by following the instructions in the article Get information about EA account locks, bans, or suspensions..
Have a nice day,🙂
I'm having the same issue and wanted to provide a detailed account. I was permanently banned for "cheating" yesterday, and my appeal was denied with a generic response and no evidence.
For weeks, I played BF2042 without any problems across two systems: my ROG Ally X (with its native controller) and my Alienware laptop (using a Razer controller at first).
The ban occurred shortly after I purchased a new Alienware AW510K keyboard and AW720M mouse last week. The only software I used was the Alienware Command Center to perform a standard function: keybinding the side buttons on the new mouse.
The accusation is absurd—my stats are frankly terrible. I am not a cheater. I can only speculate that the trigger was either the Command Center software or perhaps erratic input from me getting used to the new high-profile keyboard, which causes me to mistype frequently.
As a long-time fan who has played nearly every Battlefield title, this is incredibly disheartening. I was excited for the next installment but have already canceled my pre-order for the Phantom Edition. If this is how loyal customers are treated, I cannot continue to invest in the franchise. The lack of transparency is unacceptable.
