EA_Illium
EA Staff (Retired)
EA Staff (Retired)Re: Game doesn't connect sland sends me back to lobby
@gaberjr26 To confirm do you just notice this on BF2042 and Apex? Which platform are you on?
Forum Discussion
14 Replies
- @EA_Illium These are the EA games that I play, i also play fortnite and r6s and ow2 and never faced this issue, only in EA games, I play on a Xbox series X
- @EA_Illium i have the same issue please help
EA_IlliumHI @gaberjr26 @SorrowFoundMe When you have a moment can we try going through the following steps?
- Quit the game and other running apps from Quick Resume (For Series X|S consoles)
- Remove any connected device, or additional USB's from the console then restart the Xbox and check
- Check for updates
- Try the steps in our Connection and Advance Connection Guides
- Open you're Xbox NAT Type
- Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
- Persistent Storage
- Go to settings > Select Device & Connections > Then Blue-Ray
- Select Persistent Storage > Clear Persistent Storage
- Alternate Mac:
- Go to settings > Select General > Then Network settings
- Go to advanced settings > Alternate Mac address > Select clear
- Select restart
- @EA_Illium Tried it and nothing changed, still facing the same issue while other games run smoothly
- @EA_Illium UR fix do nothing mate.... have this problem since 8 months + there no real fix... YOU EA need to patch this or do something the problem is on your side not US
@EA_Illiumhave tried all of those and can confirm it does nothing.
i'm losing my patience. how could you let this annoying bug stays on since 2021? find the fix and give us update immediately
- EA_Illium@SorrowFoundMe To confirm are you on Xbox as well?
- EA_Illium@gaberjr26 To check are there any other profiles on the Xbox that have this issue?
- @EA_Illium i have 1 profile which is the one I'm playing with
- @EA_Illium i'm on PC but tried in PS4 and have the same issue
- @EA_Illium Problem happen for me on Series X using XS version
If i use xbox one old gen version game is fine
But he XS version bring me back to menu everytime - @EA_Illium I only have a single profile which I use to play and currently having the issue with
@EA_Illium wrote:HI @gaberjr26 @SorrowFoundMe When you have a moment can we try going through the following steps?
- Quit the game and other running apps from Quick Resume (For Series X|S consoles)
- Remove any connected device, or additional USB's from the console then restart the Xbox and check
- Check for updates
- Try the steps in our Connection and Advance Connection Guides
- Open you're Xbox NAT Type
- Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
- Persistent Storage
- Go to settings > Select Device & Connections > Then Blue-Ray
- Select Persistent Storage > Clear Persistent Storage
- Alternate Mac:
- Go to settings > Select General > Then Network settings
- Go to advanced settings > Alternate Mac address > Select clear
- Select restart
Hey, I've tried all of these that I can do on a PC. To include attempting the public Google DNS. Still having issues.- @Hiratashi-UNKSO- The problem is on their side but they don't care at all this issues has been here since 2022
