2 years ago

Sound glitch making game unplayable

Product: Battlefield 2042
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Amd 6700xt
Enter RAM memory size in GB 32 gb ddr5 6000mhz
Are you using any software with an overlay? No
Which part of the game is the issue happening in? Multiplayer
Which part of the mode? Conquest
Please select your region North America
On which server did this happen?
When did this happen? (dd.mm.yy hh:mm) 10/12/2023
Summarize your bug I just downloaded the recent free trial on Steam to see if I would be into 2042. However, anytime I play a match longer than 5 minutes I get this unbearable sound glitch. It basically distorts a recent sound and spins it out on loop until after minutes it just becomes a loud high pitch noise. When I close Battlefield, the sound continues, and does not stop until I restart my PC. I experience this on no other games. In fact, I just put a few hundred hours on CS2 recently with no issues. I'm running windows 11, Asus Rog Strix z-690e, Intel 12700k, 32gb ddr5 6000mhz, 6700 xt gpu. Any help would be appreciated!
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Not sure
What happens when the bug occurs? I just downloaded the recent free trial on Steam to see if I would be into 2042. However, anytime I play a match longer than 5 minutes I get this unbearable sound glitch. It basically distorts a recent sound and spins it out on loop until after minutes it just becomes a loud high pitch noise. When I close Battlefield, the sound continues, and does not stop until I restart my PC. I experience this on no other games. In fact, I just put a few hundred hours on CS2 recently with no issues. I'm running windows 11, Asus Rog Strix z-690e, Intel 12700k, 32gb ddr5 6000mhz, 6700 xt gpu. Any help would be appreciated!
What should be happening instead? Normal sound

‌

Product: Battlefield 2042
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Amd 6700xt
Enter RAM memory size in GB 32 gb ddr5 6000mhz
Are you using any software with an overlay? No
Which part of the game is the issue happening in? Multiplayer
Which part of the mode? Conquest
Please select your region North America
On which server did this happen?
When did this happen? (dd.mm.yy hh:mm)
Summarize your bug I just downloaded the recent free trial on Steam to see if I would be into 2042. However, anytime I play a match longer than 5 minutes I get this unbearable sound glitch. It basically distorts a recent sound and spins it out on loop until after minutes it just becomes a loud high pitch noise. When I close Battlefield, the sound continues, and does not stop until I restart my PC. I experience this on no other games. In fact, I just put a few hundred hours on CS2 recently with no issues. I'm running windows 11, Asus Rog Strix z-690e, Intel 12700k, 32gb ddr5 6000mhz, 6700 xt gpu. Any help would be appreciated!
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Not sure
What happens when the bug occurs? I just downloaded the recent free trial on Steam to see if I would be into 2042. However, anytime I play a match longer than 5 minutes I get this unbearable sound glitch. It basically distorts a recent sound and spins it out on loop until after minutes it just becomes a loud high pitch noise. When I close Battlefield, the sound continues, and does not stop until I restart my PC. I experience this on no other games. In fact, I just put a few hundred hours on CS2 recently with no issues. I'm running windows 11, Asus Rog Strix z-690e, Intel 12700k, 32gb ddr5 6000mhz, 6700 xt gpu. Any help would be appreciated!
What should be happening instead? Normal sound

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bug

11 Replies

Fur_Turkey_Woo
2 years ago
This happened to me as well. I found that increasing the buffer size on my audio interface settings fixed the problem for me, but I have talked to some other people who said that doesn't fix it for them. Give it a try and see if it helps.
Obviously something is wrong though, because this doesn't happen in any other games, and never happened in 2042 until this new update and an increased buffer size should not be necessary.
In case a developer sees this, I am using a Focusrite Scarlett Solo 3rd Gen audio interface.
EA_Leeuw
Community Manager
2 years ago
Hi @Ted21088,

Are you using any sort of separate audio interface or software?
Ted21088
2 years ago
Yes, I plug my headphones into a Scarlet Focusrite Audio Interface. I reinstalled all the drivers last night and it's still only an issue with BF 2042. I played several hours last night of CS2, Halo Infinite, Rainbow 6 Siege, and COD. BF 2042 was the only game giving me problems.
Ted21088
2 years ago
I'm also using the Focusrite Scarlett Solo 3rd Gen to hook up to my sound system.
SamuraiChopstic
2 years ago
@Ted21088uninstall the focusrite driver this should help (windows still recognizes the Scarlet and the interface should still work). It worked for me, i also have a Scarlet solo 3rd Gen. It's not the best solution but it's better than nothing.
Ted21088
2 years ago
Thanks man, out of all the people on reddit and steam, this was the only correct answer. I had to uninstall the focusrite drivers. Hopefully I can still record my music, but at least battlefield works lol.
SamuraiChopstic
2 years ago
@Ted21088 You can use it, but you have to use Asio4all because the Asio driver of the Focusrite is gone. That's the downside to all this.
SamuraiChopstic
2 years ago
@Ted21088 You can also set the buffersize to 1024 and the sample rate to 48000 this will also work with the Focusrite driver. I have now tested it over 5 rounds and have had no problems.
Ted21088
2 years ago
It's driving me nuts uinstalling and reinstalling the drivers everytime I want to record/play battlefield. The Asio4all didn't work for my recording DAW. I'll try fixing the buffer size to 1024, it was already at 48000 sample rate.
dillsen
2 years ago
Same Problem:
AMD 5900X
64 GB RAM
Windows 11 latest
Focusrite 8i6 Gen3
For me the interface messes up my voice so others hardly understand me. The audio for me is fine.