This software cannot be used at the same time as the game: Interception
What did you expect to happen?
The game starts via steam, load EA app with EA AC and then load the game to title screen.
What actually happened instead?
The game started via steam, loaded the EA app as well as the EA AC but not loading the game. instead the error happened: "This software cannot be used at the same time as the game. Please make sure it's not running, or restart your PC.: Interception"
What device/system are you using?
Windows 10 PC, launched the game via Steam.
Other Information:
Checked any app or drivers installed with the name "Interception". None
Restarted the PC. No error on startup.
Check integrity of the file via Steam. Done, no error.
Repair EA AC via the installer. Success
Reinstall EA AC via the installer. Success.
Again, restarted the PC. No error on startup.
The game was tested between each steps. Same error.
Some other user on reddit seemed to have the same problem since yesterday.
I recently did a windows 10 reinstall.
Updated my solution as it messy and is missing a step:
Hello,
I found the problem. It came from the mouse and keyboard drivers.The drivers has the certificate of Francisco Lopes da Silva who created the interception driver for: "helping people with accessibility limitations, tailoring systems according to their limitations."
EA banned this certificate. So the solution is to delete that certificate and you can do by the following:
- Go to the github page and download the latest release (interception.zip): https://github.com/oblitum/Interception/releases/tag/v1.0.1
- Unzip the content
- Open CMD with administrator right
- Copy and paste this: cd "%USERPROFILE%\Downloads\Interception\command line installer"
- Copy and paste this line: install-interception.exe /uninstall
- You can now restart the PC and the problem should be fixed.
IMPORTANT
Please note that this is for windows 10/11.
The path assume you have downloaded and unzipped the file without renaming it.
