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BowWasTaken's avatar
BowWasTaken
Seasoned Newcomer
2 days ago

Wrongful Battlefield 2042 Ban - No Cheats, No History, No Transparency

Hello EA team and community,

I'm reaching out here publicly after exhausting the official appeal process,  having now submitted four appeals regarding a permanent ban on my Battlefield 2042 account (EA ID: BowWasTaken). Each response has been nearly identical in tone, clearly automated, and offered no transparency into what triggered the ban.



On August 25, 2025, I launched Battlefield 2042 and discovered I had been permanently banned. There was no warning, no detail, just a general message citing a “Rule Violation.” I had last played on August 22 without issue and was shocked to be locked out just a few days later.

Eventually, the stated reason was the alleged use of malicious cheats or hacks, violating Section 6 of the EA User Agreement. To be clear and direct, I have never used cheats, exploits, third-party tools, or anything that compromises fair play. Nothing of that nature has ever been installed or executed on my system.




I have been an EA customer since 2013, with hundreds of hours across Battlefield titles and other EA games, all without a single warning, kick, or disciplinary action. My Steam account, also over a decade old, is similarly clean.

This ban and the complete lack of accountability in reviewing it,  is both disheartening and damaging to player trust. I purchased Battlefield 2042 at full launch price, and now I’ve lost access permanently with no explanation, no evidence, and no opportunity to correct the record.




Like many others on this forum, I suspect this may be a false positive triggered by common background software, such as:

  • Logitech G HUB.

  • Corsair iCUE.

  • RGBFusion 2.0.

  • GeForce Experience.

  • Discord / Steam overlays.

Inclusive of myself, players widely use these tools for performance tuning or device management, and there are documented cases of them being misidentified by Easy Anti-Cheat.




As someone based in Australia, I’m also aware of my rights under Australian Consumer Law, which requires services to be delivered with due care, skill, and fairness. Being locked out without a transparent process or specific reason may fall short of these standards.

I’m posting here to respectfully request:

  • A manual, human-led re-evaluation of my case.

  • Transparency about what triggered the ban.

  • A chance to clarify or fix any issues if legitimate software is involved

I'm not here to argue for special treatment, only a fair and accountable process. If this can happen to a decade-long, clean player like myself, it’s hard to feel confident continuing to invest time or money in the franchise moving forward.




I appreciate any community or moderator guidance on how best to proceed if the standard appeal process has been fully closed.

Thank you for reading,

- BowWasTaken

1 Reply

  • Hi BowWasTaken​ 
    First of all, I am a player like you, and this information is easily “found” on the internet.

    The EA Terms of Service team has confirmed that your account violated their anti-cheating rules (as you indicated after filing your appeal), leading them to consider this ban permanent. The support team rarely changes its mind about permanent bans, even when users claim they did not intentionally commit any wrongdoing. In your case, try contacting the support team again, invoking your rights under the "Privacy Act 1988". If you still do not receive a favorable response, you can try sending a registered mail to: 

    Electronic Arts Pty Ltd
    Customer Warranty
    GPO Box 1547
    Sydney, NSW 2001
    Australia

    Important: There is no official procedure for appealing a ban by mail  at EA, but it is a right linked to your country.
    The only official channel is the online form with EA support.
    And as a reminder, unfortunately, no appeals for bans are accepted on the forum.
    I would also like to remind you that your right under the "Privacy Act 1988" is only for obtaining information, not for getting yourself "unbanned".

    I have made a small sketch for you so that you can get a general idea of how it works without going into detail:


    Good luck 🧐

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