Logitech gameplay enhancement is driven primarily by Logitech G HUB, the unified software platform that lets you program macros, sync custom RGB lighting, adjust DPI, and download developer-tuned settings for thousands of games.
Source Logitech.com
The above is from Logitech site.
Even Logitech says its gameplay enhancement. Im sure sure it even says it on the box it came in.
And You said you got banned for gameplay enhancement.
When Logitech uses the word 'enhancement', they are clearly talking about improving the overall user experience—like customizing RGB lighting or adjusting DPI settings, which Windows 11 already allows you to do. Turning on RGB isn't going to make a character run any faster in-game. Confusing basic user convenience with actual cheating doesn't make sense.
Of course, if someone actually executed a macro in-game to gain an unfair advantage, they absolutely deserve a ban. However, there must be clear proof that such a macro was actively used. We paid money to buy this game. Before permanently revoking access, the developer should at least issue a prior warning or provide clear proof of wrongdoing.
Instead, look at how things are handled: blanket bans without specifying the cause, all under the excuse of "not exposing anti-cheat vulnerabilities." This lack of transparency is why we’re trapped in this unproductive debate.
As for the ToS argument—G HUB is a massive, long-standing app. Developers know it inside and out. If they deemed its mere presence inherently dangerous, they would have blocked it from launching altogether—just like they properly filter tools like AutoHotkey.
Telling players to "disable all 3rd party apps" is completely unrealistic. Humans make mistakes. What if I assigned Ctrl+C to Mouse Button 5 via G HUB for Excel work, and then launched Battlefield for a quick break without closing it? Do you honestly believe a player deserves a permanent ban for that? We play games to have fun, not to study Terms of Service.
Regarding connection boosters—they don't magically make anyone a better player;I believe that they just attempt to stabilize network routing. Should optimizing a connection really be a bannable offense? How is that conceptually any different from paying extra for a faster ISP line?
It feels like you’re trying to argue that OP must have done something that actually warranted a ban. And sure, that might very well be true. But my whole point is this: banning someone simply for having a 3rd party app running, or hiding behind "it's in the ToS," is fundamentally wrong. Losing to a real cheater feels awful, but permanently taking away a product someone paid for must be executed under strict, transparent, and unassailable standards.
