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0Blake's avatar
0Blake
Newcomer
3 hours ago

Bought Battlefield Coins from Best Buy, didn't get them.

So earlier this week I bought $20 worth of Battlefield coins from Best Buy because I had a $10 reward certificate that was about to expire. Figured I’d basically be getting the new 323 skin bundle for half off, so why not.

Best Buy emailed me the code pretty quick. I redeemed it right away through the EA site like I’ve done before for dogtags, skins, etc. Everything in the past has always shown up on my Steam copy of BF6 with no issues almost instantly.

It’s now been 48 hours and I still don’t have the coins.

EA support keeps telling me it’s a Best Buy issue. Best Buy support keeps telling me it’s an EA issue. Half the time I’m not even getting a real person, just some AI bot telling me to restart my PC or check my internet (especially ironic when I've worked in IT for over a decade).

I’m honestly just annoyed at this point because this is dragging out long enough that I’m probably gonna miss the new skin bundle entirely. Just wanted to give people a heads up: if you’re thinking about buying BF coins from Best Buy, don’t. The “savings” (if you have a certificate) aren’t worth the time you'll be spending in support hell getting the run-around from outsourced CS reps.

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