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dre72tay's avatar
dre72tay
Seasoned Novice
2 days ago

Can't launch game (in lobby)

For days I've been unable to join a game, it starts to launch/looks like its going to launch, then sends me back to the lobby. If I join via VPN (used different countries) the game launches, but kicks me so far in with an error message 'player inactive for too long''. Could I be being routed to US game servers rather than EU? Any help will be appreciated!!!

I've cleared the cache, repaired the game, uninstalled/reinstalled javelin, I have secure boot enabled, I have a wired connection. I'm playing through EA Pro. 

And unable to create a ticket, EA should have an online chat option, they rake enough $$$ in. I even tried to create a ticket using my mobile in case it was an issue with my PC, no joy!

discussion
ea app
pc

3 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Hi there. What is happening when you try to join a game without using a VPN? Is there an error message? Also, which PC platform are you playing through? The EA App, Steam, etc.

  • dre72tay's avatar
    dre72tay
    Seasoned Novice
    2 days ago

    Hi, EA App, but it has done the same previously through Steam. 

    I press start, it finds a game, attempts to launch, screen goes blank, but instead of going to loading screen of the map its a screen that has BF6 on it, then it throws me back to start menu.....Bulletin, Featured, Campaign, Multiplayer etc...

  • dre72tay's avatar
    dre72tay
    Seasoned Novice
    2 hours ago

    got off 'online chat' with EA yesterday and they said "Actually, there is some technical difficulties going on server and many other players are facing the same issue. I suggest you to please wait for sometime as this issue is under investigation and I hope this issue will be resolved soon." "Thankfully, our teams have noticed this issue and they're working diligently to fix it as soon as possible. It might take some time until things are completely fixed, so I appreciate your patience as we work through this.

    Asked what the issue was but was given no response to my question. I'm playing on PC, it attempts to launch but then kicks me back to menu screen. I'm able to join using a VPN but 9 times outa 10 get kicked so far through the game, an error 'player inactive for too long'. There's no error message without VPN, just sent back to main menu.

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