EA/DICE has made a total mess of this.
There are thousands of players on every platform and they can't matchmake a server unless cross play is enabled?
Garbage.
There is something going on and it smells bad.
EA/DICE need to be dragged over the coals in social media until they answer.
And why are they refusing to give PC players cross play options? Why are they utterly silent about the issue?
I firmly believe there are fundamental problems with cross play infrastructure and it is causing most of the issues with 'netcode' in the game.
I happen to know some folks who played on PC with cross play off tonight and all told me that the game was much better. _No_ gunfights with stupid wtf moments like putting 10 bullets into someone and have them turn and kill you in 10ms.
