False Permanent Ban by EA Anti-Cheat – Net Café Shared PC (Need Manual Review)

No one here has the ability to overturn a ban, only the TOS team can do that. You will need to contact them directly link below.

And good luck getting this account back because who knows what's installed on a net café computer.

GL

EA Account locks, bans, and suspensions explained

The most annoying thing from all is that I tried to appeal for the bans or fill out the form from ea help center and nothing works no matter the type of device I use or which browser I use. It’s always a dead end ! No contact information provided nor the appeals work. I don’t know what else to do.

It's "the EA web site" I suspect is being hammered right now. Keep trying.

Hi AkillasSs,

Try the "Contact Us" button in the guide below, then the option to continue as a guest. That should let you contact EA Help so they can lodge the appeal for you (N.B. EA Help cannot review bans themselves). 

https://help.ea.com/en/articles/security-and-rules/locked-banned-suspended-accounts/ 

To echo sk1lld, though, it's not a good idea to use your game accounts on public PCs. There's just no way of knowing what someone else has installed on them. 

Best of luck with the appeal. 

We’ll see! Thanks for the help !

I think that did the trick! I manage to get through to them! Thanks a lot!

Hello EA team and community,

I’m following up regarding a false permanent ban on my Battlefield 6 account.
I have already submitted an appeal through the EA Help page, but the site kept showing “Appeal not submitted. Case not created.” I also tried different browsers and devices with no success.

Later, I managed to contact EA through email, but I received an automated response saying that the action was correct, without any clear review or explanation. That email address is no longer monitored, so I couldn’t reply or provide more information.

I’m playing from a net café where multiple players use the same PCs and IPs, so I believe my account might have been flagged by mistake. I’ve never used cheats, scripts, or any unfair tools.

I kindly request that my case be manually reviewed by a senior Terms of Service advisor to verify this.
I just want a fair chance to recover my account and continue playing legitimately.

if you are not gonna help don't bother replying to the forum at all! Just a waste of time