Forum Discussion
Title: A Standing Ovation for EA Support: The Unban-Reban Speedrun World Record! 👏
Bravo, EA. Honestly, a round of applause. I didn't think it was possible to reach this level of sheer, unadulterated incompetence, but your automated systems and support team have truly outdone themselves.
Let’s review the absolute masterpiece of customer service I’ve experienced over the last few days:
Act 1: I get permanently banned for "Gameplay Enhancement" (which apparently means playing Battlefield 6 normally).
Act 2: I appeal. Your Terms of Service team actually looks at my case, realizes your anti-cheat system had a complete meltdown, admits it was a false positive, and LIFTS THE BAN. Case closed. Justice served, right?
Act 3: PLOT TWIST! Out of absolutely nowhere, you slap me with another permanent ban. Same exact reason. Same exact lack of proof. Right after your own staff cleared my name.
Is there a gas leak in the ToS department? Did your automated anti-cheat bot become self-aware and decide to overrule your human employees out of spite?
It is genuinely hilarious that your own support team can officially state that a ban was a mistake, restore my account, and then randomly decide, "You know what? Let's ban him again just for fun," providing absolutely zero evidence of these mythical "cheats" I am supposedly using. Your source is literally "Trust me, bro."
I paid for this game. I grinded through the Season 1 and Season 2 battlepasses. And in return, I get a psychological thriller where I am unbanned and re-banned within the blink of an eye.
Good job, EA. 10/10 customer experience. Truly groundbreaking stuff. I eagerly await Act 4, where you unban me again, only to ban me a third time because I looked at the menu screen too aggressively.
Take all the time you need to figure out if your system is actually functional or just flipping a coin to decide who gets to play the game they bought. I'll just be sitting here enjoying the whiplash.