“Battlefield 6 Phantom Edition Pro Token not working – here’s the fix!”
Hey everyone, just wanted to share this in case it helps others who ran into the same issue I did.
If you bought the Battlefield 6 Phantom Edition, which includes the Battlefield Pro Token for one season, and then the game asked you again to purchase the Battlefield Pro Pass, you’re not alone — it’s a known bug.
I contacted EA Support, and they explained that since the purchase was made through Microsoft / Xbox, they couldn’t process the refund directly.
They advised me to submit a refund request through Xbox Support, and it was approved within a few hours. 💸
📍 Here’s what you need to do if this happens to you:
- Go to https://support.xbox.com/refunds
- Select Request a refund for the Battlefield Pro Pass purchase
- In the description, write:
“I purchased the Battlefield 6 Phantom Edition, which already includes the Battlefield Pro Token. After redeeming it, the game prompted me to buy the Pro Pass again by mistake.”
As long as you’re within 14 days of the purchase, the refund usually gets approved quickly.
Big thanks to EA Help, and especially to Yash, who was super helpful, patient, and guided me through the entire process. 🙌
