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alsgnltjd's avatar
alsgnltjd
Newcomer
3 hours ago

Account Banned After Switching from NVIDIA to AMD GPU (ReBAR/SAM Enabled)

Hello,

My Battlefield account was banned immediately after I changed my GPU hardware, and I believe this is a false positive triggered by the hardware/driver transition.

Here is what happened:

I replaced my GPU from **NVIDIA GTX 1660 to AMD Radeon RX 9060** on Nov 21.  
After the swap, I enabled **Above 4G Decoding** and **Re-Size BAR (SAM)** in my BIOS.  
I also installed AMD Adrenalin, but I did not fully remove the previous NVIDIA drivers before launching the game.

Right after starting Battlefield, without playing any matches, my account was suddenly banned.

Because Re-Size BAR changes the VRAM address mapping and leftover NVIDIA driver components can conflict with AMD’s initialization, I suspect the anti-cheat may have interpreted these abnormal memory behaviors as unauthorized modifications.

I have **never used cheats or any prohibited software**. This appears to be a technical false positive caused by the hardware/driver transition.

I already opened a support case, but there's been no response for over 48 hours, so I’m requesting escalation here.

Can the technical team please review my detection logs around:
- driver initialization,
- SAM / Re-BAR behavior,
- memory map changes from GPU replacement?

I can provide DxDiag, MSInfo, or any logs needed.

Thank you for your assistance.

2 Replies

  • nziced's avatar
    nziced
    Seasoned Traveler
    3 hours ago

    Neither of those two would trigger the anticheat as they are bios related settings. Nothing is hooking onto the game executables or altering it's memory so no reason to even look at it. They are even recommended as performance enhancing for the game.

    Javelin AC does scrape a whole lot of HWID's but afaik for now, they don't HWID ban people.

    Good luck on getting assistance from here though, their community members don't answer questions that need answering, just the basic tier 1 "use ethernet, not your wifi" and that's about it.

  • alsgnltjd's avatar
    alsgnltjd
    Newcomer
    2 hours ago

    Thanks for sharing your thoughts. I understand you're speaking from a player’s perspective, and I appreciate you taking the time to reply.

    You're right that SAM/ReBAR themselves shouldn't trigger any anticheat — they operate at a level far below game memory. My concern is more about the overall sequence after the hardware swap: leftover NVIDIA components, AMD driver initialization, and multiple hardware identifiers changing at once. On their own they're harmless, but together they might have produced unusual telemetry.

    I know this forum is mostly community-driven and not always monitored by staff, but I'm still documenting the details here in case any EA team member reviews posts linked to active support cases.

    Thanks again for the input. If anyone has experience with cases like this or knows how to better get visibility from official support, I'd appreciate any guidance.

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