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pipadeea136's avatar
pipadeea136
Rising Novice
3 days ago

Account Restricted for no reason

Hi guys i am having the same issue i have done everything removed fortnite and daemon tools so they dont conflict secure boot enabled hvci enabled vbs enabled I DO NOT CHEAT don't believe in it, if ya cant play the game properly whats the point in playing, no hacks, mods nothing and i have the same account restricted wtf?

I have no warnings nothing never done a thing wrong i checked!

I have been loyal from the start submitted tickets and still no response im going out of my mind here my partner uses the tv so i cannot get on the console I have almost fully completed campain on hardcore too aaaaarrrggh 

EA Help

 

P.s were any of you on the beta test? I was and just wondered if it was the beta testers that have been hit.

7 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 days ago

    Hi there. If your account was banned, you'll need to submit a dispute. ToS will investigate your account to see if the ban was given in error. You can find instructions for this in the article here. Thanks!

  • Hi Aljo I have no penaties never been banned never broken the rules just been given the error message can play fine on the Xbox but not on the pc can't even use redsec for free

  • marlboroman71818's avatar
    marlboroman71818
    Seasoned Newcomer
    2 days ago

    I am having the same issue. Submitted a support ticket 3 days ago and nothing

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 days ago

    You could try using our port forwarding guide here. That may help.

  • it seems like a few of us are Yo EA your happy to take our money what about the support???? or has that been left to AI??

  • pipadeea136's avatar
    pipadeea136
    Rising Novice
    16 hours ago

    I have done the required ports mate all still the same I have tried removing fortnite because it says easy cheat interferes with B6 removed deamon tools because that interferes with it and still get the same error I have secure boot enabled TPS 2.0 HVCI enabled and VBS enabled nothing works 

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