Appeal for Wrongful Account Ban – Battlefield 6 Account ID: cevansakakun
Dear EA Customer Support Team,
My Battlefield 6 game account (ID: cevansakakun) was recently suspended. I was playing the game with friends when I got disconnected abruptly. When I logged back in, I found my account had been banned. I hereby solemnly declare that I am a player who strictly abides by the game rules, and have never used any cheating software, hack programs or unauthorized third-party tools.
I understand the efforts your company has made to maintain a fair gaming environment, but I firmly believe this ban is a false positive. My account has only been accessed on my regularly used devices and under my normal network environment, and all my in-game behaviors are legitimate.
I am a devoted fan of the Battlefield franchise and have purchased most titles in the series. I am also a pre-order player of Battlefield 6, and have recommended the Battlefield series to my friends. As a loyal player, I take a firm stance against in-game cheating and fully support anti-cheat efforts. However, wrongful penalties undermine the experience of loyal players. Right now, I feel deeply wronged and anxious.
Given the above, I sincerely request that your support team re-examine my account data, especially the detailed game logs from the 72 hours prior to the ban, to verify whether there is any actual violation. I am confident that the review will prove my innocence.
Thank you for your time and patience. I look forward to your reply.
Best regards
Hi cevansAKAkun,
I'm sorry to say that bans cannot be appealed here. Nobody has access to game accounts or in-depth information relating to individual bans. In this case you'll need to appeal to the Terms of Service team. The guide below contains a link you can use to create an appeal if you haven't already:
https://help.ea.com/en/articles/security-and-rules/locked-banned-suspended-accounts/