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cevansAKAkun's avatar
cevansAKAkun
Seasoned Novice
2 months ago
Solved

Appeal for Wrongful Account Ban – Battlefield 6 Account ID: cevansakakun

Dear EA Customer Support Team,

My Battlefield 6 game account (ID: cevansakakun) was recently suspended. I was playing the game with friends when I got disconnected abruptly. When I logged back in, I found my account had been banned. I hereby solemnly declare that I am a player who strictly abides by the game rules, and have never used any cheating software, hack programs or unauthorized third-party tools.

I understand the efforts your company has made to maintain a fair gaming environment, but I firmly believe this ban is a false positive. My account has only been accessed on my regularly used devices and under my normal network environment, and all my in-game behaviors are legitimate.

I am a devoted fan of the Battlefield franchise and have purchased most titles in the series. I am also a pre-order player of Battlefield 6, and have recommended the Battlefield series to my friends. As a loyal player, I take a firm stance against in-game cheating and fully support anti-cheat efforts. However, wrongful penalties undermine the experience of loyal players. Right now, I feel deeply wronged and anxious.

Given the above, I sincerely request that your support team re-examine my account data, especially the detailed game logs from the 72 hours prior to the ban, to verify whether there is any actual violation. I am confident that the review will prove my innocence.

Thank you for your time and patience. I look forward to your reply.

Best regards

5 Replies

  • BF_SledgeHammer​ Please help me, I've been playing Battlefield series for a long time and never cheat, I really hope your team will review my data and prove my innocence.

  • ZHAIVEX's avatar
    ZHAIVEX
    Rising Hotshot
    2 months ago

    “I’ve been playing Battlefield for years and I’ve never cheated” — yeah, we’ve heard that one before. 😂

    Funny how everyone suddenly becomes completely innocent once the ban arrives. 😉

  • cevansAKAkun's avatar
    cevansAKAkun
    Seasoned Novice
    2 months ago

    Believe it or not, I'm an innocent player. You're making sarcastic remarks because this hasn't happened to you yet.🙄

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