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itsvost's avatar
itsvost
New Traveler
3 months ago
Solved

Battle Royale Ranked - Rank reset after Season 4 start

Ranked play RP reset to Rookie 1 (0 RP) instead of Gold 1 (5100 RP). Still got my top 250 rewards thought. 

Should have been reset to Gold 1 like everyone else. Bug is knowned and acknoledge - please proceed with a fix ASAP. 

RP gained as a rookie (+- 1.5k RP) should be added to my total (5100 + 1500 total RP). 

Can't play with anyone now because of the ranked squad limit. 

[CM edit: title]

  • Hi everyone,

    We have identified and resolved the issue which caused some players to have their Battle Royale rank reset at the start of Season 4. Additionally, we have added the missing Rank Points to affected players where their current progression was still below the appropriate rank. Players who had already progressed back to or beyond the rank they should have started at did not receive additional Rank Points. 

    The correction will be applied the next time affected players log in.

19 Replies

  • itsvost's avatar
    itsvost
    New Traveler
    3 months ago

    same problem:
    EA: itsVosT
    Now having 1.5kRP is bronze, will that RP be added to the 5100RP I should have when this bug is fixed?

  • Ruwra_JPN's avatar
    Ruwra_JPN
    Rising Newcomer
    3 months ago

    Same problem 
    Master5→Unranked(Rookie1)
    EA : Ruwra_JPN

  • snajperog1000's avatar
    snajperog1000
    Seasoned Newcomer
    3 months ago

    Same for me 

    Game Steam nickname: Snajper_OG

    EA: julerose23

  • Dragonewyn's avatar
    Dragonewyn
    Seasoned Novice
    3 months ago

    Hi EA,

    I never got my expected Gold 1 rank as Master V, instead I got no rank points. You can see that I got the rewards and Final RP registered correct in the image.

    Please let me know if there is a fix to this, as I suddenly can't play with my friends anymore who got the G1 rank.

    Bug: No starting rank points

    Expected outcome: Should have got Gold 1 rank (around 5100 rank points)

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