Forum Discussion
262 Replies
- mcpalmerinc4 months agoNew Novice
My fix was play on steam.
Ea play doesnt work for me
- 1shooter134 months agoSeasoned Newcomer
I'm going through the same thing. I went through a few EA tech support all telling me my account has no restrictions or ban. I tried unliking the other account (xbox, steam and PS) didnt work. I don't know what else to do.
- sparklesyy4 months agoSeasoned Newcomer
can u stop marking my and others post as solved ? when its clearly not solved im not banned and even an email confirmed it
- sparklesyy4 months agoSeasoned Newcomer
it tells me that my ea account is restricted even though i made it today and never played any game on it
i cant find any solution to this and its annoying me alot i just wanna play the game
anyone have a fix ?
i downloaded the game from staem - ElliotLH4 months agoHero+
djcalanco No. I am a player who volunteers here on the forum. Unfortunately, the only process to follow for bans is to contact the ToS team. If you are unable to do that yourself, then you can contact EA Help, and they can initiate the appeal for you.
- ElliotLH4 months agoHero+
VermilionTomb Yes, that's correct, I'm afraid. Their ToS team only correspond over email, so you can't contact them in any other way, and will use set-text when responding for consistency. However, all appeals are reviewed by members of their team.
EA Help are also unable to handle bans and can only initiate the appeal process on behalf of users. This is why they have directed you and others back to ToS.
- ElliotLH4 months agoHero+
Hi imk148,
Sometimes, that implies that the account has been banned. If you wanted to check this, there's a webform in the guide below that will let you contact EA's Terms of Service team.
https://help.ea.com/en/articles/security-and-rules/locked-banned-suspended-accounts/
Alternatively, it may be worth making sure that all addons are installed, in case that's causing the issue.
- mcpalmerinc4 months agoNew Novice
same problem
- mcpalmerinc4 months agoNew Novice
same here 100 of others
- imk1484 months agoRising Newcomer
I don't have a main game, and when i log into the game, it tells my account restricted