Sadly, as was proven multiple times, EA doesn't care at all if you are unfairly banned. I got banned the same way in late 2025 and was never able to get unbanned, I was never able to get anyone to properly investigate it, and I was never able to even get in touch with a real person.
The only thing you can do, is to refund the game. If there is any EU resident affected, EA is actually breaking the EU consumer law. Write me a PM and I will send you a link to my Reddit post which contains tip about how to formulate your refund request in order for it to be approved. I was able to get the refund from Steam this way even despite it being against their Refund policy, because the law is broken.
And of course, I will refrain from purchasing any EA/DICE products ever again, and I recommend everyone to do the same and vote with your wallets.
And of course, I will refrain from purchasing any EA/DICE products ever again, and I recommend everyone to do the same and vote with your wallets.
At this point it's not even being mad that my $70 is gone, it's the fact that even I purchased another copy, the same exact thing could happen to me again and I'd have no recourse.
There's objectively no point for me in playing any EA game in the future, even if it was fully F2P. Any progression made or cosmetics I bought could be gone in an instant with nothing you can do about it.
Absolutely crazy
At this point it's not even being mad that my $70 is gone, it's the fact that even I purchased another copy, the same exact thing could happen to me again and I'd have no recourse.
Kinda similar for me. I spent ~$200 on this game for me an my son to play together with Battle Pass. It's not so much about the money as it is that I'm being accused and punished for doing something I didn't do. And then I'm denied the ability to even defend myself and am forced to go through an "appeal" system that doesn't even function!
What I find absolutely infuriating about all of this is I've never had an infraction on my account before. Not once in 17 years of having an EA account have I ever received a warning! And the first time a broken anti-cheat system that borderlines Spyware detects I have something installed on my computer, that a very small portion of its users use as cheating, I get permanently banned. Instantly guilty. No defending myself.
So long as I remain banned on BF6 it will be the last game I purchase from EA. Which sucks because I was really looking forward to the next Jedi game. But I will not financially support a company that treats it's long time costumers like dog **bleep**.
