Anytime I try to kick off the campaign., when I go to select a difficulty the game crashes with no error. I've restarted my pc, I've lowered my settings, I've verified my game files I just don't know what else to try.
I am having this exact same issue. I believe it has something to do with some files that appear to be stuck and not released.
Ditto, MP works fine, SP don't either...
I'm not sure if anyone else is having the same issue as me for this but I noticed that steam has some unreleased files which I wonder if it might be causing this issue perhaps as that appears to have completely gotten stuck for Battlefield 6:
I also had a random error that appeared on my screen once during my attempts to play the campaign that won't start, it just kicked me into another window, and then errored out with an error message, then closed the game like it crashed:
Here's my DxDiag as well to add to the pile:
Same issue. Here's mine.
hi had the same issue and found a fix in a steam forum try and turn of vsync
yeah i tried that, sadly it didn't work but happy you found a solution!
I have the same issue. MP works fine but when selecting campaign it does not switch over, just closes. I got it to work 1 time by using Nvidia app graphics for game and hit optimize. worked for 1 session now i cant get back into it.
Here is mine - any updates? I'm about to have to refund the game.
Disable antivirus. I use Windows Defender. I also have vsync off.
Now it works for me.
OBV this in not a definitive solution. I would like to have antivirus ON.
Found on Steam discussion
https://steamcommunity.com/app/2807960/discussions/0/591784592221160852/?ctp=4
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Hello, i have the same problem.
attached the diag file when there is the problem.
attached the diag file without the problem (antivirus off)
Priyank (10/11/2025, 7:48:33 AM): By continuing, you consent to the monitoring and storing of this conversation, including with an EA vendor, subject to the terms of EA’s User Agreement [https://www.ea.com/legal/user-agreement ] and Privacy and Cookie Policy [https://www.ea.com/legal/privacy-and-cookie-policy ].
Thank you for contacting EA HELP, my name is Priyank, may I start with your first name please?
Jonathan (10/11/2025, 7:48:41 AM): john
Jonathan (10/11/2025, 7:48:48 AM): the game will not lunch the campaign after selecting the difficulty of the game, it freezes and crashes. I tried to verify files on steam and it did not work. Tried to do the same on the EA app side of things and the game will not appear as if i own the game. yes i checked the accounts are linked and linked correctly. this is highly disappointing
Jonathan (10/11/2025, 7:49:03 AM): BF6
Priyank (10/11/2025, 7:50:33 AM): Hello john, nice to meet you and I hope you are doing good!
Priyank (10/11/2025, 7:50:53 AM): No worries, I will certainly look into options to help you with it.
Priyank (10/11/2025, 7:51:54 AM): As I understand you are facing technical issue.
Priyank (10/11/2025, 7:52:19 AM): Is your game crashes and you need to restart it?
Jonathan (10/11/2025, 7:53:09 AM): only when trying to play the campaign
Jonathan (10/11/2025, 7:53:23 AM): it just shuts off
Priyank (10/11/2025, 7:54:23 AM): Okay!
Priyank (10/11/2025, 7:54:33 AM): I am going to transfer your chat to our dedicated queue. The team there will review your account and assist you with your case. May I proceed with transferring your case?
Jonathan (10/11/2025, 7:54:56 AM): Okay!
Harsh (10/11/2025, 7:57:37 AM): By continuing, you consent to the monitoring and storing of this conversation, including with an EA vendor, subject to the terms of EA’s User Agreement [https://www.ea.com/legal/user-agreement ] and Privacy and Cookie Policy [https://www.ea.com/legal/privacy-and-cookie-policy ].
Thank you for contacting EA HELP, my name is Harsh, may I start with your first name please?
Jonathan (10/11/2025, 7:57:56 AM): john
Harsh (10/11/2025, 7:58:39 AM): Hi john, nice to meet you. Hope you are doing good.
Harsh (10/11/2025, 7:58:42 AM): No worries, I will try to help you out.
Harsh (10/11/2025, 7:58:46 AM): May I know what exact error message do you get?
Jonathan (10/11/2025, 7:59:26 AM): nothing shows up, goes black and crashes
Harsh (10/11/2025, 7:59:49 AM): let me share few workarounds shared by the team for such issues, hopefully it can fix the issue you are facing
Harsh (10/11/2025, 8:00:29 AM): https://help.ea.com/en/articles/platforms/pc-graphics-troubleshooting
Harsh (10/11/2025, 8:00:42 AM): https://help.ea.com/en/articles/platforms/troubleshoot-vc-dll-errors-pc
Harsh (10/11/2025, 8:00:52 AM): https://help.ea.com/en/articles/technical-issues/clear-cache
Jonathan (10/11/2025, 8:01:50 AM): why wont my game show up as if i own it on EA app
Harsh (10/11/2025, 8:01:59 AM): What's the email address linked to your EA Account?
Jonathan (10/11/2025, 8:02:12 AM): [edit: email address removed]
Harsh (10/11/2025, 8:02:36 AM): from where have you done the purchase?
Jonathan (10/11/2025, 8:02:42 AM): i got the game through steam
Jonathan (10/11/2025, 8:03:01 AM): they are linked accounts for some time
Harsh (10/11/2025, 8:03:11 AM): We are aware of this known issue and are currently investigating the reports by many of our players. Good thing is that, this has been brought into the notice of the concerned team and they are diligently working to fix it as soon as possible.
Jonathan (10/11/2025, 8:03:31 AM): wooooooooooooooooooooooooowwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwww
Harsh (10/11/2025, 8:03:47 AM): please read my last text
Jonathan (10/11/2025, 8:05:19 AM): yes i can read, some of us took time off just to enjoy a stupid game. not troubleshooting a optimized game
Harsh (10/11/2025, 8:05:33 AM): I have notified the team about the need for compensation and raised your feedback to the relevant department. Although no updates have been announced yet, this is a global issue, and we're confident a positive resolution will be provided soon. Please be assured that I'll do everything possible to assist you. We appreciate your understanding and cooperation.
Jonathan (10/11/2025, 8:06:33 AM): doubt- X
Harsh (10/11/2025, 8:06:54 AM): I didn’t quite understand your last message. Please elaborate.
Jonathan (10/11/2025, 8:08:44 AM): LA Noire game where the character has to press X on his controller to act out being Doubtful of whatever is being said
Harsh (10/11/2025, 8:11:19 AM): I do not want to provide you with any false hope with a fixed time period but trust me the team is working on this and hopefully, the issue will get resolved within upcoming sometime.
All players will be notified via our official twitter account once the issue gets fixed.
Jonathan (10/11/2025, 8:12:36 AM): can i get a refund or am i past the time
Harsh (10/11/2025, 8:14:09 AM): for refund you can contact steam support
Jonathan (10/11/2025, 8:15:12 AM): can i post this process online?
Harsh (10/11/2025, 8:17:12 AM): what does that mean?
Jonathan (10/11/2025, 8:18:15 AM): Harsh your being to harsh on me. i just think the players should see this process.
Harsh (10/11/2025, 8:20:10 AM): how am I being mean to you?
Harsh (10/11/2025, 8:20:22 AM): I shared you the info about the known issue and the refund process
Jonathan (10/11/2025, 8:23:06 AM): ok, but did you really do all that you can.
Harsh (10/11/2025, 8:23:39 AM): yes
Harsh (10/11/2025, 8:23:59 AM): I am not from the studio team and thus have limitations
Jonathan (10/11/2025, 8:24:17 AM): Doubt - X
Jonathan (10/11/2025, 8:24:52 AM): Bye Mr. Limitations
I don't even have Windows Defender enabled so that can't be the entire problem.
