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jalex897 what kind of crash are you experiencing? A crash to desktop or is the PC shutting down?
Are there any error messages on the screen?
Any error messages in Windows Event Viewer for BF6 or EA anticheat?
Is there a crash dump file in Documents\Battlefield 6\Crash Dumps ?
I understand it's frustrating when a game crashes. There's multiple reasons why a game crashes. If the majority of people can play the game without crashes, then it's likely a hardware issue. Over 7 million copies of Battlefield 6 have been sold. If there was a game crash issue affecting everyone, these forums would be flooded with crash posts.
There's people on YouTube streaming BF6 all day, every day on PC, Xbox, and PlayStation 5.
https://www.youtube.com/live/ueEqHwpYE9o
I hope my text isn't coming across as rude. My intention is to help people, not insult them.
No worries, I didn't take what you said in a negative way. I get some version of the Directx error in the attached screenshot (sometimes instead of RESET it says HUNG. No event viewer errors related to BF6/EA (which matches what people say about it crashing to desktop sometimes with no error) but I have about 15 CrashDump errors in the BF6 folder. I generally agree that usually its a hardware issue but I don't think that is the case here. Only because I happened to have a second desktop PC and a laptop and it's happening with that too. And it only happens with BF6, I tried other demanding PC games like Cyberpunk and I ended up playing for hours with no issues. And I guess these issues have popped up in prior BF titles. It seems as the game gets patched, the more it pops up. And everyone lately seems to be reporting that the issues started around the same time of the patch which is the case for me.
- OskooI_0079 days agoLegend
jalex897 thank you for posting the screenshot. Apparently the Nvidia graphics driver is crashing due to a badly formed command.
The question is what's causing the badly formed command? It could be many things such as hardware memory errors or game code bug.
Here's a person playing BF6 on an RTX 5090 and the video was uploaded 14 hours ago.
It appears some people with RTX 5090 are able to play the game. If it was a game code issue then I'd think it would affect all RTX 5090 graphics cards.
Without more specific error messages all we can do is take a shotgun approach to troubleshooting because there's nothing to give us any direction.
I usually start by downloading HCI MemTest and checking for memory errors. This software is way better at detecting memory errors than MemTest86.
https://hcidesign.com/memtest/
Unfortunately the free version HCI MemTest is a little hard to use because you have to open multiple MemTest windows in order to test most of the memory, without going over the available memory in Windows Task Manager. Going over the available memory causes HCI MemTest to start testing the Windows page file on the SSD, turning it into a SSD test instead of a memory test.
The second thing I'd try is opening Nvidia Control Panel, clicking on the Help Menu, and clicking Debug Mode. This runs the graphics card at default speed.
Posting crash dumps can be helpful. Although crash error 0xc0000005 can be caused by hardware memory errors. HCI MemTest usually catches these errors.
- jalex8979 days agoRising Rookie
I took a look at the crashdump file in the BF6 folder and there was generally 3 different error codes here is an example of Ox887a0007
(I'll also get Error "0x887a0005 -The GPU device instance has been suspended. Use GetDeviceRemovedReason to determine appropriate action" and "0X887a0006 - The GPU will not respond to more commands, most likely because of an invalid command passed by the calling application")
Yeah it doesn't seem to be just people with 50 series cards either, I've heard people has far back as the 30 series having the same issues. I'll give the HCI MemTest a shot
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