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Bathord906's avatar
Bathord906
New Scout
22 days ago

Battlefield 6 DirectX crashes can only be a problem with the game engine.

Battlefield 6 is crashing with DirectX errors on a wide range of systems. This has been happening since release and appears related to the game engine under heavy load. It needs an official fix. Many players are reporting the same behavior across different hardware and drivers. Some players say that the problem appears to have existed since Battlefield 2042. I can't confirm that myself, as I haven't played BF2042 for very long.

My system:

      - CPU: [I7 14700K]
      - GPU: [RTX 3090]
      - RAM: [DDR5/ 64gb / 6400mhz] 
      - Storage: [M.2 SDD/NVme]
      - Motherboard and BIOS: [MSI Z790 Carbon WiFi/latest]
      - OS: Windows 11 [24H2] fully updated
      - Display: [1440P/ultrawide]
      - Driver: NVIDIA  [latest] clean installed with DDU

Error codes:

      - DXGI_ERROR_DEVICE_HUNG 

      - DXGI_ERROR_DEVICE_REMOVED

 

What happens:

      - Crashes occur sporadically

      - Sometimes only the game and open Steam processes die (most in my Case)

      - Sometimes the entire PC reboots (for some players)

      - there is no consistent pattern by map or time into the match

But there are repeated DirectX related crashes that are not fixed by normal maintenance or driver changes.

 

Steps to reproduce:

      1. Launch the game normally from Steam or EA App

      2. Join RedSec or Conquest mode

      3. Played it through heavy action for a few minutes to tens of minutes or Sometimes over one hours

      4. Crash with one of the codes above

 

Impact:

      - Progress and match results are broken

      - Time is wasted on failed troubleshooting

      - This affects many players, not isolated edge cases

 

What I have already tried:

(None of the following resolved the issue)

- Drivers and OS:

      - Clean driver installs with DDU for multiple versions

      - Switching between Game Ready and Studio drivers

      - Windows updates and optional cumulative updates

      - Removing all overlays and capture tools

 

- Graphics API and launch options:

      - Launching with -d3d11

      - Disabling or enabling the different Anti-lag and upscaling ingame options.

      - Forcing different shader cache settings in the driver

 

- BIOS and firmware:

      - Enabling and disabling Resizable BAR

      - Updating GPU VBIOS 

      - Updating motherboard BIOS and chipset drivers

 

- Power and stability:

      - Returning CPU and GPU to stock clocks

      - Disabling XMP or EXPO

      - Raising power limits or lowering them to stock

      - Checking PSU capacity and Performance

      - disable PCI-Express - Link State Power Management on Windows

      - set Windows PWR-Management to ultimate Performance

 

- Game files and cache:

      - Verifying files via Steam 

      - Reinstalling the game on a different drive

      - Deleting DX shader caches

      - switching Graphics settings

      - Dropping all settings Low

      - Disabling Anti-lag and upscalers

      - Reducing resolution to well below native

      - Frame cap on and off (ingame and rtss)

      - Vsync on and off

      - disable Freesync/gsync 

 

- Workarounds that are not solutions:

      - Artificially throttling performance to keep GPU load very low (this seems to be working)

      - Running windowed or borderless -  (Not tested long enough yet) 

      - Disabling all background apps and services - (Not tested long enough yet) 

 

Community signal:

Multiple reports show the same DirectX crash codes and the same failure of the usual fixes. The scope appears broad across GPUs from different vendors, multiple driver lines, and fully updated Windows systems.

-- All this points to an engine side stability issue under specific render or memory pressure conditions.--

 

What we need from EA and the dev team:

Official acknowledgement that this is being tracked as a top priority and a targeted hotfix or a detailed workaround that does not **bleep** performance.

If a driver side change is needed, coordinated guidance with NVIDIA and AMD.

Optional: a temporary toggle to disable the specific feature set that triggers the crash.

Clear communication on progress and an estimated timeline for a fix. 

 

This is blocking normal play for many of us. A stable fix would go a long way for the community.

Thank you.

38 Replies

  • jalex897's avatar
    jalex897
    Rising Rookie
    9 days ago

    I took a look at the crashdump file in the BF6 folder  and there was generally 3 different error codes here is an example of Ox887a0007

    (I'll also get Error "0x887a0005 -The GPU device instance has been suspended. Use GetDeviceRemovedReason to determine appropriate action" and "0X887a0006 - The GPU will not respond to more commands, most likely because of an invalid command passed by the calling application")

    Yeah it doesn't seem to be just people with 50 series cards either, I've heard people has far back as the 30 series having the same issues. I'll give the HCI MemTest a shot

     

  • Warwolf150's avatar
    Warwolf150
    Rising Newcomer
    8 days ago

    Yep, I am having the same issues guys. My big issue now though is that I used to only have this issue in redsec and am having crashes while playing multiplayer even though all my graphics setting are on love or medium. I have tried so much many different fixes but as soon as they update the game I start having crashes again. Same 'HUNG' error like other people. 

  • BT_lShaDeRl's avatar
    BT_lShaDeRl
    Rising Newcomer
    5 days ago

     

    my game started doing this as well after the recent updates, it was working fine up until now
    no other games have issues, only BF6

    tried to log a case with EA but they just throw the case in thin air and say use a method to contact, but there is no methods... why are they so useless? if i knew the support would be this bad i would have bought this on Steam instead

    i now have almost 11 hours gameplay and no way to get my money back because its more than 30 days

    Auros RTX3080 (tried different Nvidia Drivers that worked before)
    5900X
    64GB DDR4
    Windows 11 Pro 25H2 (rolled back to 24H2 to test)

  • Yanegwa's avatar
    Yanegwa
    Rising Newcomer
    3 days ago

    9070 xt

    5800x3d

    I've tried lots of solutions across the internet including many mentioned in the post above and I just cannot get anything to work. I've already missed out on the launch of the game, and the launch of the first season. I cannot play this game for more than 15 minutes before it crashes and I'm pretty sure this is DICE's fault.

  • TheBlGtoe's avatar
    TheBlGtoe
    Seasoned Newcomer
    3 days ago

    Still happening and still not updates or acknowledgement of an Issue from EA. We've all paid good money for a game we can't play. 

  • I'm having DirectX issues too. since two days. didn't do any update or significant changes, just from one day to another. 
    The game starts, no problem. The single player campaign runs smoothly. But when trying to enter a multiplayer server it crashes and i get the same report about "graphics card has been removed or driver update has been done". but none of this has been done. and as the game in single mode works smoothly it cant be a hardware or a driver issue. 
    the only thing that fixed it temporarily is turning off steam cloud and remove all AntiCheat files, then restarted and reinstalled AntiCheat. After that i could play for another day. But today again. Same issue. My fix doesn't fix anymore. Need a new workaround. 
    But for me it's clearly not a User issue. it's a provider issue. Your AntiCheat must be fixed EA!

  • RafHD89's avatar
    RafHD89
    New Rookie
    3 days ago

    Same as me, after  the 11/11 patch the game does not work anymore. CTD every single time after a few seconds.

  • Getting the exact same issue. Played for three days no problem, as of this morning cant complete a match without the Aforementioned DXGI_ERROR_DEVICE_REMOVED error. running a 5700xt and now trying workarounds. Super dissapointing and hope there is some sort of acknowledgement of this issue. No issues with any other games.

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