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DingyBarbie's avatar
DingyBarbie
Seasoned Newcomer
13 hours ago

BF6 is unplayebel and no help, day 23

I preordred the came as soon as it was possibel.

And have maybe been able to play 15 hours, maybe.

I contacted EA help first time 23 days ago, and again 7 days ago, but the respond is "wait for us to fix it" and "You can not get a refund", I would like a refund form the EA app so i can get it on steam, because it seems they have les problems.

This have been my last post on the last Discussion I made, as they have asked me to.

23 days ago

I'm playing Battlefield 6 and the game crashes frequently. The EA App shows that different game modes are “not installed,” even though I installed the game. I already tried repairing the game, uninstalling, and reinstalling multiple times. I believe this might be related to EA App issues.

I am using more time trying to fix the game, than i am playing it.

Martin

7 days ago

This is still the same, 16 days without being able to play. And I cant get a refund. What to do?????

I have now chatted with EA help for an hour, there is no refund to get, only "you have to wait for us to fix it".

EA app says I have played for 54 hrs, but i have maybe got 15 hours, the rest has been trying to fix it. This is not acceptebel.

Today

Not played since last post, why bother, but today I gave i a go.

Started with making sure that all drivers are the lastet, updated windows, made a Norton sweep, gave Superantispyware a run, cleared cashe files and system files and then open EA app. First a big update, promesing, after that, closed the EA app, testarted the pc and then open EA an pressed play.

But I only make it to the start screen there it starts to update shaders, but game closses without error code, to the app. this happened 5 times. Went back to the app, repairred the game. But i get the same, chras on shaders screen.

So day 23 since I ask for Help and a refund. Have played 15 hours since launch.

This is a joke.

My System: Motherboard Asus Z390-E, CPU I9-9900K, Corsair 32GB DDR4 ram, GPU Ichill RTX4080, Powersupply Corsair RTX RM1000. Game and OS drives are m.2.

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