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zZBonesZz's avatar
zZBonesZz
Seasoned Rookie
1 month ago

Connection Failed error 0:51001S:4688822970:0Q

Hi all!

I used to get an error while playing that would boot me from the server and I'd have to reverify my steam files and it would fix some file related to anticheat, and that would work.  Granted, I had to do this every day and it worked fine.

Now, I don't get that anymore, but I'm getting a connection error ERROR CODE 0:51001S:4688822970:0Q.  I've restarted router, changed DNS, checked IPv4/IPv6, flush DNS, release/renew IP, and nothing seems to  help.  Last I got it was about 5 minutes ago and below is a screenshot of the error.  Anyone have an idea what's going on, or is this EA/server related?  Thanks in advance!

5 Replies

  • zZBonesZz's avatar
    zZBonesZz
    Seasoned Rookie
    26 days ago

    Well, finally broke down and opened a support ticket.  All I got was a canned troubleshooting response for troubleshooting I've already done.  Not one bit of troubleshooting other than a Google search and copy/paste troubleshooting steps from a canned response file.  Horrible 🤬

  • ImPenguinFriend's avatar
    ImPenguinFriend
    New Vanguard
    25 days ago

    Hello friend

    Penguin has seen some similar connection issues before. Sometimes the problem was caused by the Windows Antivirus or security features blocking the game connection.

    After a Windows update, some security settings can change without any notice, then the game or the anticheat may not connect properly to the servers.

    Penguin suggest trying a small test:

    1: Check Windows security 👉 Virus & Threat Protection
    2: Temporarily disable Real-time protection
    3: Start the game again and see if the connection works.

    If it works, then Penguin recommends adding the game and the anti-cheat folder as an exception in Windows Security instead of leaving protection off.

    --- Post edited to add additional input---

    If disabling the Windows Security features does not solve the problem, Penguin would try a few more things to isolate cause.

    1: Run all of it  the Battlefield6.exe, EaAnticheat.exe, and Steam/EA App as Administrator. (Not only Battlefield 6.exe and EaAnticheat)
    Depending on your network, sometimes the anti-cheat cannot access the network without proper windows permissions.

    2: Repair or Reinstall the Anticheat system.

    3: CMD admin command: 

    netsh winsock reset
    netsh int ip reset

    Then restart PC.

    4:  Penguin suggest checking checking Windows Firewall rules, especially if you recently had a Windows update.
    Since sometimes the firewall blocks all sorts of .exe files & games.

    5: If you can, try connect using either a mobile hotspot or different VPN. 
    If the game works there, then it's highly likely that the issue could be with the ISP routing or router.

    6: Update network card drivers and restart PC , sometimes EAAntiCheat service can block invalid driver signatures as that one operates at root level. (That's partly what secure-boot requirement is for)

    7: Completely reinstall the game. 

    If none of these work as they should cover most connection related hinders, Penguin would suspect a server sided issue or update problem as others have reported similar issue recently:

    Similar issue👉  I havent been able to connect to servers in 3 days | EA Forums - 13240042

    Hopefully this helps friend, as connection errors are very frustrating,
    Good luck friend!
    Penguin

  • zZBonesZz's avatar
    zZBonesZz
    Seasoned Rookie
    25 days ago

    ImPenguinFriend​ I've already done most of this, but will test with what I haven't done and update.  Might take a few days as I can connect and play without the errors, they're completely random.  Will update further once I've been able to test everything.

    Thanks a bunch by the way!!

  • Try making another User Account in Windows....more than likely that will work.

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