Forum Discussion
4 days without any further communication, EA are you insane??? That's how you treat people who pay you money? Why the hell should we just sit and wait when you're fixing other things but not even spoke a word about this global issue thousands of player are having?
Lots of people have been trying to fix this by themselves which made the counter of hours go up to 2-3 hours and makes refunds impossible, so we have no other way than just hope you solve this asap and this is how you behave??
Each time I contacted them, support was fast and really kind, but I don't feel they are working on the issue tbh...I work for the industry, and when there is an issue, the devs notify CS so they have an answer to inquiries about it, "we are working on it", etc., anything. But each time I contacted them it did not seem like they were aware of the issue. Even when I contacted them today I was told "so this is still happening?"....if they are following the issue, they should know this is not fixed yet. That really confused me....
Support is great, but I don't think the devs are really working on this 😅
- amoogus735 months agoNew Hotshot
And how could we make them work on it?
- Maidlife9205 months agoSeasoned Adventurer
I don't know what else to do, I guess I will start posting on X and tagging the official account.