Forum Discussion

Seasoned Rookie

5 months ago

"Connection Failed" With Error Code 1:86001S:51002S:57019S

Can't connect to the game, everytime I get past the queue, I get this error message Error Code 1:86001S:51002S:57019S What am I suppose to do ?

Community Manager

5 months ago

Hey folks!

Thanks for all your additional information and traceroutes.

Unfortunately, it's not that easy to get to the bottom of this. What's also possible here is that your IP or DNS might be hidden, and that prevents our game services from identifying and granting access.

Do you know if this could be the case here and that you've made some changes to your connection like that in the past?

OhMyGodNooo

5 months ago

EA_Vendcera Was the beta test conducted on the same servers as the release version? The beta test went great for me and I didn't experience any issues at all.

It seems that the connection to the servers is either thrown to the wrong region entry point of the Amazon servers, after which a long route for traffic begins and the server disconnects due to a timeout, or the client somehow affects the network adapter or its drivers, which leads to short-term but frequent interruptions of traffic