Forum Discussion

Seasoned Rookie

5 months ago

"Connection Failed" With Error Code 1:86001S:51002S:57019S

Can't connect to the game, everytime I get past the queue, I get this error message Error Code 1:86001S:51002S:57019S What am I suppose to do ?

Community Manager

5 months ago

Hey folks!

Thanks for all your additional information and traceroutes.

Unfortunately, it's not that easy to get to the bottom of this. What's also possible here is that your IP or DNS might be hidden, and that prevents our game services from identifying and granting access.

Do you know if this could be the case here and that you've made some changes to your connection like that in the past?

HiM1011

Seasoned Scout

5 months ago

Hello EA_Vendcera , I haven't changed anything in my IP or DNS settings. Everything was fine in the beta, and I had no connection issues.
A VPN helps connect, but it doesn't solve the problem. I haven't tried playing with it, but I'm sure the game will crash or have ping issues. I've already issued a refund, but I'd like to see a solution so I can repurchase.