Forum Discussion

Seasoned Rookie

5 months ago

"Connection Failed" With Error Code 1:86001S:51002S:57019S

Can't connect to the game, everytime I get past the queue, I get this error message Error Code 1:86001S:51002S:57019S What am I suppose to do ?

Community Manager

5 months ago

Hey folks!

Thanks for all your additional information and traceroutes.

Unfortunately, it's not that easy to get to the bottom of this. What's also possible here is that your IP or DNS might be hidden, and that prevents our game services from identifying and granting access.

Do you know if this could be the case here and that you've made some changes to your connection like that in the past?

Neta_White

5 months ago

Had nothing changed during the first connection tries, all the same as was in BETA (which was working perfectly), same setup. After a few days of getting a connection error changed DNS to google one 8.8.8.8 and 8.8.4.4 - it didn't help, I tried WARP and 1.1.1.1 it also didn't help. It's the first time I do something connected with DNS. And I don't use VPN.
All other EA games are working fine like Skate., F1 25 with no connection problems including with all these DNS changes and without it.