Forum Discussion

Rising Rookie

3 months ago

Solved

DXGI hang only in Battlefield 6.

System Specs: CPU: AMD Ryzen 9800X3D (stock, no power state modifications) GPU: Gigabyte RX 9070 XT (stock, no OC or undervolt, basic fan curve, 3x PCIe cables) RAM: Corsair Vengeance DDR5 6000MT...

S4NTZU
4 days ago
After months of trying to troubleshoot this myself and with the help of everyone in this forum I finally give up after over 120 crash dumps since the beta, 3 different GPUs, 2 CPUs and RAM, countless number of driver and bios versions and few fresh windows installs.
Four seasons worth of updates and not even a band-aid fix from their part. It's the most viewed and replied issue in this forum and still no official response.

S4NTZU

Rising Rookie

3 months ago

Just fresh user, not fresh windows install? I don't understand why that would fix it but sure, good for you.

EA_Shepard

Community Manager

3 months ago

S4NTZU It comes down to corrupted Windows files, typically. A new (let's say Amdin) user being created is like a fresh Windows install. It updates, repairs, and replaces any missing files to a kind of factory default state. So, anything that is missing, like a DLL file, for example, is fixed. It's a way to not have to reinstall Windows completely and lose everything.

S4NTZU
Rising Rookie
2 months ago
Not sure fresh user works like fresh windows install. If files are corrupt they are corrupt on both users, anyway I've tried both fresh windows install and new user. Also according to EA_Barry I tried 26.3.1 Adrenalin Drivers again with full stock settings on all hardware except EXPO enabled.

Summary from chatbot:
Fresh Windows user account: no effect, crash persists
Driver 26.3.1 (EA CM recommended): same crash signature
ShaderProgram_TerrainQuadIndexTessellation / LodFadeStencilMask reproduced for the third time across different sessions and driver versions
Both Graphics and Compute queues stalling simultaneously confirmed again
Hardware telemetry shows no thermal, power, or PCIe anomalies preceding crash