Forum Discussion

Seasoned Rookie

2 months ago

Solved

EA Javelin Anticheat encountered an error. (7) (2) Internal error #4: C0000210

EA Javelin Anticheat encountered an error. Please restart your PC. : C:\Program Files\EA\AC\EAAntiCheat.GameService.exe ( 7 ) ( 2 ) Dumping failed. Log: Dumping started... Internal error #4: C0000210...

EA_Leeuw
16 days ago

INFO – Marked As Solution For Visibility

Hi everyone,

We wanted to share an important update regarding the EA Javelin Anti-Cheat error (7) (2) – Internal error #4: C0000210.

Our Anti-Cheat team has identified the root cause of this specific issue and deployed a fix. The update has already rolled out for Battlefield titles, and players should now be able to launch the game normally again. Other affected EA titles are receiving the update as we speak, and they should recover shortly as the rollout is completed.

If you were previously running into this error, please try launching your game again. No additional steps should be required.

Thank you to everyone who reported details and shared logs -- it helped us track this down quickly. If you continue to see the error after the next launch attempt, feel free to post your system details in this thread.

Thank you.

Hesho0o0o

Seasoned Newcomer

26 days ago

I solved for my PC

Here is the complete, step-by-step guide of the solution that finally worked. You can copy and share this with anyone facing the Error (7)(2) / C0000210 on Lenovo Workstations (P510, P710, P910) after the recent EA AntiCheat update.

How to Fix Battlefield 6/2042 Launch Errors on Lenovo Workstations

Issue: EA AntiCheat requires TPM 2.0. Many Workstations (Xeon v4) are stuck on TPM 1.2, causing the game to crash or the service to delete itself. The Fix: You must physically flash the TPM chip from firmware 1.2 to 2.0 using the EFI Shell.

Prerequisites
A USB Flash Drive (Formatted to FAT32).
Download the "TPM Firmware Update" utility for your specific Lenovo model from the Lenovo Support site (e.g., ThinkStation P510 TPM Firmware Update).
Step 1: Clear TPM Ownership (Crucial)

If you skip this, the update will fail with "Error 0xE029550B: TPM has an owner".

Restart your PC and enter BIOS (F1).
Go to Security -> TCG Security Device.
Find "Clear TCG Security Feature".
Change it to [Yes].
Disable Secure Boot (Go to Security -> Secure Boot -> Disabled).
Press F10 to Save and Exit. (Confirm any prompts to clear the TPM).
Step 2: Create the "Bootable" Update USB

The update tool is not bootable by default. You must create a specific folder structure so the BIOS sees it.

Extract the Lenovo TPM Update files to your PC.
Copy ALL extracted files (the .BIN, .efi, and .nsh files) to the Main Page (Root) of your USB stick.
Create the Boot Path:
Inside the USB, create a new folder named EFI.
Inside EFI, create a folder named BOOT.
Find the file TPMUpd.efi on the main USB page. Copy it.
Paste it into the EFI\BOOT folder.
Rename the pasted file to: BOOTX64.EFI
Step 3: Flash the Firmware (The Update)
Plug the USB into the PC and Restart.
Press F12 repeatedly to open the Boot Menu.
Select "UEFI: [Your USB Name]" (e.g., UEFI: SanDisk).
You will see a Command Prompt (Shell).
Select the USB Drive:
Type: fs0: and press Enter.
(Note: You MUST type the colon :. If fs0 doesn't work or is empty, try fs1:).
Verify Files:
Type: ls (or dir) and press Enter. Ensure you see the tpm...nsh files.
Run the Update Command:
Type the name of the script for your version (e.g., tpm12_4.40.119_to_tpm20.nsh) and press Enter.
(Tip: Type tpm and press the TAB key to auto-complete the name).
Wait for the update to finish successfully.
Step 4: Finalize Settings
Restart the PC and enter BIOS (F1).
Go to Security -> TCG Security Device.
Verify: It should now say "Discrete TPM 2.0" (instead of 1.2).
Go to Secure Boot and change it back to [Enabled].
Save and Exit (F10).