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Mike234312's avatar
Mike234312
New Novice
7 days ago

Game crashing when joining match or starting campaign

  • The moment I join a match or start the campaign my screen freezes and then crashes to desktop with this message. I have everything updated and have Frankensteined my settings with no luck. I have no help and had to refund because I feel helpless. Anyone able to figure it out? 

4 Replies

  • I had a similar issue with an error for GPU when lauching the game, i solved it by turning the overclocking off (reset to default values) in my case. So if you have an OC GPU try this too.

    Also check the latest drivers updates for GPU and turn the graphics down. Have you checked the usage of the VRAM and everything else while running the game ?

  • Requilrex's avatar
    Requilrex
    Seasoned Newcomer
    6 days ago

    i sovled it by updaiting   chipset drivers   in amd driver maneger

  • Mike234312's avatar
    Mike234312
    New Novice
    6 days ago

    Unfortunately, I refunded because I was afraid I wouldn’t find a fix and the more time I spend on the game the less chance I get my refund. I did not have any OC and put my settings as low as possible. I have the most up to date drivers and even re installed them to be sure. I guess I will just wait for updates… seriously debating buying it on PS because I have a PS5 but then I have to pay 10$ every month just to play the game… Talk about a rock and a hard place. 

  • leukil's avatar
    leukil
    Seasoned Newcomer
    6 days ago

    My PC setup is as follows:
    Windows 11, 64-bit
    Intel Core i7-12700K
    HP OMEN 45L Gaming Desktop GT22
    32 GB RAM
    NVIDIA GeForce RTX 3080 Ti
    2 TB SSD

    Problem:
    Like many others have described, I had the same issue. After about five minutes in the single-player campaign mode, Battlefield 6 would simply close by itself. It restarted, but then I got a black screen. You could still hear the soldier shooting, but there was no image.
    The multiplayer mode, however, worked without any issues.

    What helped (at least for me and my PC setup)? What steps did I take?

    • Updated the BIOS (it was outdated)
    • Reset Windows 11 and reinstalled it from the Microsoft Cloud
    • Used HP Support Assistant to update/check all drivers (including the graphics card)
    • Deleted the “Steam” folder under Documents\Battlefield 6\settings\
    • Re-downloaded and reinstalled Battlefield 6
    • In the Windows settings under System → Display → Graphics, added the following three apps under “Add app”:
      • Steam\steamapps\common\Battlefield 6\SP\bf6.exe
      • Steam\steamapps\common\Battlefield 6\bf6.exe
      • Steam\steamapps\common\Battlefield 6\EAAntiCheat.GameServiceLauncher.exe
    • Set the GPU preference for all three apps to High performance
    • Disabled both active system overlays in the Steam and Nvidia settings
    • In the Steam Battlefield 6 menu, disabled the following DLCs:
      • Battlefield 6 HD Textures
      • Battlefield 6 Multiplayer & Singleplayer – Shared HD Textures
      • Battlefield 6 Multiplayer HD Textures
      • Battlefield 6 – Singleplayer HD Textures

    These measures solved the issue for me, and I can now play Battlefield 6 in single-player mode without the black screen crash. It’s possible that not all of these steps were necessary, as I gathered them from various forums.

    Maybe this will help someone out there.
    Good shot – firstfirr

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