Forum Discussion
Thank you. Your GPU is an RTX 5080, but the crash is referencing AMD Radeon software. So, there seems to be a conflict here. Can you remove any ADM software? Use DDU again to boot into Safe Mode and remove any AMD drivers. It would also be good to remove the Nvidia drivers as well. Then, reinstall only the latest Nvidia driver. Make sure you choose Custom install and check Clean installation. Install only the graphics driver and PhysX. Skip GeForce Experience for now.
Also, temporarily disable these:
- Nahimic service
- MSI Afterburner/RTSS
- Discord, Steam, Nvidia overlays
In the Nvidia Control Panel, set Preferred GPU to High-performance Nvidia processor.
You can also try forcing DX11. Add the -dx11 launch option. If the crashing stops, it's related to a driver and DX12 issue.
Make sure you verify your game files as well.
Let me know what happens. Thanks!
thank you, I did following steps you suggested:
- booted to safe mode, ddu didn't detect amd drivers, only nvidia that I removed and then installed
- disabled all overlays
- in the control panel set nvidia processor
- set -dx11 launch option
- verify the integrity of game in the steam
- removed bf6 appdata
- disabled dlss, frame gen is not even available anymore
it didn't help, only difference is that I sometimes get error that you can find in the attachment, there is also the last crash dump
do you have any other idea? I literally bought a new computer because of bf6, so I am kind of frustrated, thank you
- EA_Aljo3 months ago
Community Manager
Can you also get me your most current DxDiag?
- rad1kR3 months agoRising Novice
here you go
- EA_Aljo3 months ago
Community Manager
Thanks for getting the crash dump and DxDiag. Here are my latest suggestions:
- The Steam overlay is still enabled. This needs to be disabled globally and per-game. Then, fully restart Steam.
- Remove only AMD Radeon Software/UWP. This is under Settings > Apps. Do not remove any AMD chipset/PSP/3D V-Cache drivers.
- Clear caches: %LOCALAPPDATA%\NVIDIA\DXCache, %LOCALAPPDATA%\D3DSCache, Documents\Battlefield 6\cache / BF6 shader cache
- Try using the previous stable WHQL driver before 596.36. Use DDU to cleanly uninstall
If you are still crashing after this, get the C:\Windows\Minidump\050626-11515-01.dmp file and I'll analyze that.