Forum Discussion

RitmikusCsimPi's avatar
RitmikusCsimPi
New Adventurer
8 hours ago

PC rebooted after loading a map on version 1.2.2.0. Caused by EA Anti-cheat.

After the reboot, I found a minidump file that was saved. I loaded it into the WinDbg app, and here is the analysis result: (I'm also experiencing frequent spontaneous crashes to desktop with no error at all. A full system reboot is a major red flag; I've never seen a game do this before. Please look into this urgently.)

Loading unloaded module list
..................
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

MEMORY_MANAGEMENT (1a)
    # Any other values for parameter 1 must be individually examined.
Arguments:
Arg1: 0000000000009696, The subtype of the BugCheck.
Arg2: ffffaa800c1da180
Arg3: 0000000000000000
Arg4: 0000000000000000

Debugging Details:
------------------

*** WARNING: Unable to verify timestamp for eaanticheat.sys

KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 1093

    Key  : Analysis.Elapsed.mSec
    Value: 3644

    Key  : Analysis.IO.Other.Mb
    Value: 0

    Key  : Analysis.IO.Read.Mb
    Value: 1

    Key  : Analysis.IO.Write.Mb
    Value: 0

    Key  : Analysis.Init.CPU.mSec
    Value: 359

    Key  : Analysis.Init.Elapsed.mSec
    Value: 10735

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 88

    Key  : Analysis.Version.DbgEng
    Value: 10.0.29507.1001

    Key  : Analysis.Version.Description
    Value: 10.2511.5.1 amd64fre

    Key  : Analysis.Version.Ext
    Value: 1.2511.5.1

    Key  : Bugcheck.Code.LegacyAPI
    Value: 0x1a

    Key  : Bugcheck.Code.TargetModel
    Value: 0x1a

    Key  : Dump.Attributes.AsUlong
    Value: 0x21808

    Key  : Dump.Attributes.DiagDataWrittenToHeader
    Value: 1

    Key  : Dump.Attributes.ErrorCode
    Value: 0x0

    Key  : Dump.Attributes.KernelGeneratedTriageDump
    Value: 1

    Key  : Dump.Attributes.LastLine
    Value: Dump completed successfully.

    Key  : Dump.Attributes.ProgressPercentage
    Value: 0

    Key  : Failure.Bucket
    Value: 0x1a_9696_eaanticheat!unknown_function

    Key  : Failure.Hash
    Value: {9600138f-ad44-4e1c-d129-381d13493522}

    Key  : Hypervisor.Enlightenments.ValueHex
    Value: 0x7497cf94

    Key  : Hypervisor.Flags.AnyHypervisorPresent
    Value: 1

    Key  : Hypervisor.Flags.ApicEnlightened
    Value: 1

    Key  : Hypervisor.Flags.ApicVirtualizationAvailable
    Value: 0

    Key  : Hypervisor.Flags.AsyncMemoryHint
    Value: 0

    Key  : Hypervisor.Flags.CoreSchedulerRequested
    Value: 0

    Key  : Hypervisor.Flags.CpuManager
    Value: 1

    Key  : Hypervisor.Flags.DeprecateAutoEoi
    Value: 0

    Key  : Hypervisor.Flags.DynamicCpuDisabled
    Value: 1

    Key  : Hypervisor.Flags.Epf
    Value: 0

    Key  : Hypervisor.Flags.ExtendedProcessorMasks
    Value: 1

    Key  : Hypervisor.Flags.HardwareMbecAvailable
    Value: 1

    Key  : Hypervisor.Flags.MaxBankNumber
    Value: 0

    Key  : Hypervisor.Flags.MemoryZeroingControl
    Value: 0

    Key  : Hypervisor.Flags.NoExtendedRangeFlush
    Value: 0

    Key  : Hypervisor.Flags.NoNonArchCoreSharing
    Value: 1

    Key  : Hypervisor.Flags.Phase0InitDone
    Value: 1

    Key  : Hypervisor.Flags.PowerSchedulerQos
    Value: 0

    Key  : Hypervisor.Flags.RootScheduler
    Value: 0

    Key  : Hypervisor.Flags.SynicAvailable
    Value: 1

    Key  : Hypervisor.Flags.UseQpcBias
    Value: 0

    Key  : Hypervisor.Flags.Value
    Value: 38408431

    Key  : Hypervisor.Flags.ValueHex
    Value: 0x24a10ef

    Key  : Hypervisor.Flags.VpAssistPage
    Value: 1

    Key  : Hypervisor.Flags.VsmAvailable
    Value: 1

    Key  : Hypervisor.RootFlags.AccessStats
    Value: 1

    Key  : Hypervisor.RootFlags.CrashdumpEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.CreateVirtualProcessor
    Value: 1

    Key  : Hypervisor.RootFlags.DisableHyperthreading
    Value: 0

    Key  : Hypervisor.RootFlags.HostTimelineSync
    Value: 1

    Key  : Hypervisor.RootFlags.HypervisorDebuggingEnabled
    Value: 0

    Key  : Hypervisor.RootFlags.IsHyperV
    Value: 1

    Key  : Hypervisor.RootFlags.LivedumpEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.MapDeviceInterrupt
    Value: 1

    Key  : Hypervisor.RootFlags.MceEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.Nested
    Value: 0

    Key  : Hypervisor.RootFlags.StartLogicalProcessor
    Value: 1

    Key  : Hypervisor.RootFlags.Value
    Value: 1015

    Key  : Hypervisor.RootFlags.ValueHex
    Value: 0x3f7

    Key  : WER.System.BIOSRevision
    Value: 5.35.0.0


BUGCHECK_CODE:  1a

BUGCHECK_P1: 9696

BUGCHECK_P2: ffffaa800c1da180

BUGCHECK_P3: 0

BUGCHECK_P4: 0

FILE_IN_CAB:  031826-17937-01.dmp

TAG_NOT_DEFINED_202b:  *** Unknown TAG in analysis list 202b


DUMP_FILE_ATTRIBUTES: 0x21808
  Kernel Generated Triage Dump

FAULTING_THREAD:  ffff898420f4d080

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1 (!blackboxwinlogon)


CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  System

STACK_TEXT:  
ffffb809`2b856518 fffff804`9df644e4     : 00000000`0000001a 00000000`00009696 ffffaa80`0c1da180 00000000`00000000 : nt!KeBugCheckEx
ffffb809`2b856520 fffff804`9de3b5e2     : 00000000`10008080 ffffaa80`0c1da180 ffffb809`2b8565f9 ffff8984`3c3f5638 : nt!MiGetTopLevelPfn+0xb4
ffffb809`2b8565b0 fffff804`9de3b04d     : ffffaa80`0c1da180 00000000`00040282 ffff83c4`c211cff8 00000000`00000000 : nt!MiIdentifyPfn+0x472
ffffb809`2b856660 fffff804`9e529d73     : ffffb809`2b856864 ffff8984`3c3f5638 ffffaa80`00000000 ffffb809`2b856864 : nt!MiIdentifyPfnWrapper+0xad
ffffb809`2b8566a0 fffff804`9e529964     : ffff8984`37000000 ffffb809`2b856768 00000000`00000000 00000000`00000004 : nt!MmQueryPfnList+0x43
ffffb809`2b8566d0 fffff804`9e529645     : 00000000`00000000 00000000`00000000 00000000`00000000 ffff8984`37000000 : nt!PfpPfnPrioRequest+0x80
ffffb809`2b856740 fffff804`9e6d14ec     : ffffb809`2b856f88 ffffb809`2b856860 00000000`00000001 ffffb809`00002010 : nt!PfQuerySuperfetchInformation+0xdd
ffffb809`2b856820 fffff804`9e6d3f01     : 00000000`00000000 ffffffff`fffd4000 00000000`0000004f ffffb809`2b856f88 : nt!ExpQuerySystemInformation+0x242c
ffffb809`2b856d80 fffff804`9e2b5f44     : 83d76a36`c6530000 ffff8984`20f4d080 000126eb`3daa3814 ffffb809`2b856f88 : nt!NtQuerySystemInformation+0x91
ffffb809`2b856dc0 fffff804`9e2a3b40     : fffff804`84773509 00000000`00000000 00000000`00000000 fffff804`9e0266b0 : nt!KiSystemServiceExitPico+0x499
ffffb809`2b856f58 fffff804`84773509     : 00000000`00000000 00000000`00000000 fffff804`9e0266b0 11ad9882`fd7ecda9 : nt!KiServiceLinkage
ffffb809`2b856f60 00000000`00000000     : 00000000`00000000 fffff804`9e0266b0 11ad9882`fd7ecda9 00000000`0ca4dcc0 : eaanticheat+0xe33509


SYMBOL_NAME:  eaanticheat+e33509

MODULE_NAME: eaanticheat

IMAGE_NAME:  eaanticheat.sys

STACK_COMMAND: .process /r /p 0xffff8983dc586040; .thread 0xffff898420f4d080 ; kb

BUCKET_ID_FUNC_OFFSET:  e33509

FAILURE_BUCKET_ID:  0x1a_9696_eaanticheat!unknown_function

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {9600138f-ad44-4e1c-d129-381d13493522}

Followup:     MachineOwner
---------

 

No RepliesBe the first to reply

Featured Places

Node avatar for Battlefield 6 Technical Issues

Battlefield 6 Technical Issues

Having issues with Battlefield 6? Join here to find help with connectivity, performance issues, crashes and more.Latest Activity: 1 day ago
6,906 Posts