Forum Discussion

CaptMcShotgun's avatar
CaptMcShotgun
Seasoned Hotshot
3 months ago

PSA for the Falsely Banned

If you were falsely banned like myself and the hundreds of others and have gotten no email, no warning, no way to appeal in the penalty history. You're in the right place. 

If you were fortunate enough to have the penalty in your penalty history:

1: Go the the Penalty History page here
2: Press Appeal
3: Enter your appeal
4: Press Submit

If not, follow below guides

If you want to talk to an agent via Live Chat, here's what you do:

1: Go to the support webform here
2: Select Compromised EA Account (IMPORTANT)
3: Select your platform correctly. enter your details, add screenshots if you can
4: Click Submit, and you should have the Contact Us via Live Chat option


If you want to make a standard ticket, do this:

1: Go to the support webform here 
2: Log out (IMPORTANT)
3: Select Submit an appeal
4: Select your platform correctly. enter your details, add screenshots if you can
5: Click Submit, and you should have the Contact Us via Email option 


I hope this helps you all and hope all of you who've been falsely banned can get the resolution you deserve. 

God Speed. 

14 Replies

  • FireToez's avatar
    FireToez
    Seasoned Newcomer
    2 months ago

    Just happened to me, 50 hours playtime. Was loving this game. 14 year old EA account with no negative history ever. No software or anything. Recovering from surgery so had time to finally play a game I enjoy and now permabanned out of nowhere. 

    This is ridiculous. 

  • and the story keeps  without a proper resolve just losing our money when somebody is using it as stats for their sales ... what u own nothing  just the right to play when they take it away for Gameplay Enhancement... what a  world .. i love the negative comments that all ppl here are cheaters... this is a disaster 

  • Me as well I am level 53 on ps5 but got a new gamming pc with my steam and psn account linked through the EA app and I'm left in the dark. I've started 5 cases and had it escalated to an account manager and still nothing.

  • im so confused i submitted a appeal 7 days ago now relating to my ea account being banned its been with studios for about 4 days now with no update..... today i decided that i wanted to appeal again under the same case so i did so when i did it 5-10 mins past with a email from ea saying declined appeal how the hell does that work i only appealed it so this must be a AI bot determination, can someone explain this also on my pending ones the original case is still there awaiting studios and my violation and penalty page the ban placed on my account is no longer there does anyone know anything about this or have any information regarding this 

Featured Places

Node avatar for Battlefield 6 Technical Issues

Battlefield 6 Technical Issues

Having issues with Battlefield 6? Join here to find help with connectivity, performance issues, crashes and more.Latest Activity: 5 minutes ago
6,174 Posts