Forum Discussion

New Rookie

5 months ago

Solved

Random black screen, whole system crashes, psu reboot only

Game runs perfectly fine until it crashes my pc - screen goes black, sound is being repeated in a loop for a short moment before it snaps, peripherals don't respond, can't ctr+alt+delete, only hard-r...

crashing

freezing

oNerdheimer
5 months ago
After countless attempts to debug this sh*it... I did it :D
I lowered the GPU clock from 2192MHz to 2000MHz (like someone somewhere suggested, around 200MHz down) and now I was able to play for about 2h straight! No crashes, no hiccups, just pure gameplay. I didn't notice problems with lower performance of the card, as I was playing on medium settings and capping the framerate to around 96 FPS (100Hz monitor with freesync here).

OskooI_007

Legend

5 months ago

You've tried many good troubleshooting steps. When a computer hard crashes with a black screen and repeating audio in a loop, it's mostly likely caused by a hardware issue.

A RAM memory issue seems the most likely cause. Perhaps one of the memory sticks is failing and causing errors.

Try only plugging one RAM stick into the motherboard at a time to try and narrow down which stick might be faulty.

I've had good success with HCI MemTest finding memory errors.

https://hcidesign.com/memtest/

oNerdheimer

New Rookie

5 months ago

Thanks Oskool_007, I will try removing the sticks one at a time - hopefully it's just like you said, as DDR4 is cheap nowadays...

I will update my post if I find a solution :)