Forum Discussion
ElliotLH
1 month agoHero+
Hi Unraider88,
Sorry to hear about the issues you've been facing. However, refunds can't be provided through the forums, so you'll need to try requesting one through EA Help.
This guide has the refund policy, a tool so you can check eligibility, and a contact option for EA Help if you'd like to get in touch with them directly.
https://help.ea.com/en/articles/orders-and-rewards/refunds/#how-to-request-a-refund