Skipped 2 levels into the new Battlepass but I didn't receive the levels?

I just bought 2 tier skips for 300 BF points but I didn't receive my 2 levels?

What?

I had 4.050 points, now I have 3.750, and my Winter Offensive BP is on the same level

What's going on?

I wish had some kind of transaction to show, but we can't even see those.

And I'm not one of those players that record everything so...