SOCIAL MENU - NOT OPENING

i could fix my problem with

Root cause: The TEMP and TMP environment variables are missing.

Step 1: Open Command Prompt as Administrator.
- Open Start, type cmd, right-click “Command Prompt”, choose “Run as administrator”.

Step 2: Ensure temp folders exist and set the variables. Run these lines one by one:
mkdir "%USERPROFILE%\AppData\Local\Temp" 2>nul
mkdir "C:\Windows\Temp" 2>nul
setx TEMP "%USERPROFILE%\AppData\Local\Temp"
setx TMP  "%USERPROFILE%\AppData\Local\Temp"
setx TEMP "C:\Windows\Temp" /M
setx TMP  "C:\Windows\Temp" /M

Step 3: Sign out and back in (or reboot).

Step 4: Verify the variables:
echo %TEMP%
echo %TMP%
Both commands should print real paths.

Step 5: Clean up PATH and remove empty entries.
Control Panel -> System -> Advanced system settings -> Environment Variables -> edit PATH.
Remove double semicolons ;; and broken entries (e.g., “C:\Program”).

you're right, but is implicity by mentioning "windows defender", I think.

It should be mentioned this fix is for PC.  PS5 has not been fixed still.

[PC-FIXED] Battlefield 6 Social Menu Not Opening – Check Windows Defender

I was having the same issue where the Social menu wouldn’t open in Battlefield 6, and none of the invite/join buttons worked. After searching everywhere, I finally figured out the cause and a solution that worked for me.

What happened:
Every time I started Battlefield 6, Windows Defender (Windows Security) would show a warning about a trojan or suspicious file related to the game. I found out this was a false positive, but Defender was blocking something the game needs to make the social menu work.

How I fixed it:
1. Open Windows Security (Defender) and go to "Virus & threat protection" > "Protection history."
2. Look for any recent detections that appeared when starting Battlefield 6.
3. For detections that are related to BF6 or the EA App, click "Actions" and choose "Allow on device" (or "Restore" if it was quarantined).
4. Optional: Add the Battlefield 6 install folder and the EA App folder as an exclusion in Windows Defender, to prevent this from happening again.
5. Restart your PC.
6. Launch Battlefield 6 again. The Social menu started working for me right after this.

Important:
Only allow files if you are sure they are related to Battlefield 6 or the EA App and you know they are safe. If you’re unsure, you can upload the file to VirusTotal or another antivirus scanner before allowing.

Summary:
If your Social menu won’t open, check if Windows Defender is blocking part of the game by mistake. Allowing the blocked item fixed the issue for me!

Hope this helps someone!

Same exact issue but on PS5. Pressing R2 does nothing since launch. Tried the ol’ “turning the system off and on again” and reinstalled with no luck. But I can connect with Epic players in Fortnite without issue. Would love if EA prioritized this, it’s   pointless to play without people you know.

So I'm on xbox and i had this issue as well. I literally got so mad i cleared my save data from the manage game and add-ons menu for the game on my system. I completely expected it to wipe all my data since i selected the delete everywhere option but not only did it fix the issue of not being able to open my social menu... I still have my in game data! I did have to agree to all the policies and stuff for setting up again but i still have my progress

thier releasing an patch update this upcoming tuesday. alot of logs pertaining tot he UI but nothing specific mentioned about the social menu fix see the below link

https://www.ea.com/games/battlefield/battlefield-6/news/battlefield-6-update-1-1-1-0

I'm joining the list of people with this problem

The social menu doesn't open. And the preview images in the menu aren't displayed.

What also surprises me is that I bought both BF2042 and BF6 on Steam, but only BF2042 is shown in the EA app. (Yes, the accounts are linked)

I've tried all the possible tips:

It's not due to the network,

firewall, or ad blocker.

Repaired BF6 and the EA app.

Uninstalled BF2042.

Deleted all cache directories.

Nothing has worked.

By the way, BF2042 works perfectly fine. Creating a new user profile is absolutely unacceptable for me.

EA, PLEASE fix this.

If you're on PS5, try booting into safemode, then clear system cache, and rebuild the database. 

1. Turn off your PS5 – Press and hold the power button until the system beeps and the light turns off completely.

2. Press and hold the power button again – Keep holding it until you hear two beeps:

One beep when you first press it.

A second beep about 7 seconds later.

3. Connect your controller to the PS5 using a USB cable.

4. Press the PS button on the controller.

Your PS5 will now start in Safe Mode.

This worked for me, hopefully this helps someone as well!

I am having the same issues as everyone else here. After a couple days and a mix of all workarounds, was finally able to access social menu using a local windows account. EA really needs to fix this asap, should not have to swap profiles every time i want to play bf6 with my friends.